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Premium Research Mar 2026
... Customer expectations across service industries are shifting rapidly toward frictionless digital experiences and hyperpersonalization. While provider trust remains robust, CMOs must bridge the gap between customer GenAI readiness and the delivery of value-driven interactions. Insights at a Glance Issu ...

Analyst(s):   Ross Cosner   |   Chris Beland
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Webinar On-Demand
... AI is not just a set of technologies, and it's not just a business trend. It's a fundamental shift in how humans and machines relate to each other. Leaders should consider the financial, technical and relationship characteristics when designing AI solutions. Join this complimentary Gartner leadership ...

Analyst(s):   Mary Mesaglio
Q&A April 03 2024
... Should Evaluate Four AI Deployment Classes in Preparing for the EU Artificial Intelligence Act Q&A with Nader Henein STAMFORD, Conn., April 3, 2024 Nader Henein VP Analyst, Gartner Overview With the European Parliament’s approval of the European Union (EU) Artificial Intelligence (AI) Act, most companies ...
Premium Research Apr 2020
... Access Insights Already a Gartner client? Artificial intelligence promises great benefits, but it also raises organizational risks. To successfully operationalize AI in production, application leaders must expand their risk management practices to mitigate data manipulation security risks, lack of explainability ...

Analyst(s):   Farhan Choudhary   |   Alexander Linden   |   Saniye Alaybeyi
Premium Research Jan 2024
... Analytics and AI continue to collide, with repercussions in multiple domains. To leverage emerging opportunities and mitigate unknown risks, data and analytics leaders must address the impact of artificial intelligence analytics and data science ecosystems, user behavior, roles, and decisions. Overview ...

Analyst(s):   Radu Miclaus   |   Edgar Macari   |   Julian Sun   |   Mike Fang   |   Aura Popa   |   Peter Krensky   |   David Pidsley   |   Afraz Jaffri   |   Rita Sallam
Premium Research Jan 2026
... In 2026, healthcare provider CIOs face fiscal and workforce constraints and significant pressure to deliver value from technology investments. CIOs can use this research to navigate top technology trends, including AI, cloud computing, cybersecurity, data-sharing and smart hospital operations. Insights ...

Analyst(s):   Gregg Pessin   |   Veronica Walk   |   Barry Runyon   |   Allison Dennis
Research Sep 2019
... combination of edge computing and AI enables IoT devices to provide insights and predictions in real time. Application leaders must assess potential uses of edge AI, prioritize constraints and build a policy of responsible use, trust and transparency before deploying AI inferencing at the edge. Survey ...

Analyst(s):   Saniye Alaybeyi   |   Benoit Lheureux
Premium Research Nov 2024
... AI offers opportunities but also poses unique threats in security, bias, compliance and market disruption. Banking and investment CIOs should evaluate innovative vendors in this report to enhance AI’s business impact while ensuring regulatory compliance and resilience against cyberthreats. Overview ...

Analyst(s):   Pete Redshaw   |   Uri Lerner   |   Jasleen Kaur Sindhu
Webinar On-Demand
... the growth of open-source AI innovation and emergent models. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals. •Explore 4 key AI trends reshaping the future •Gain insights on democratizing AI and reducing barriers •Learn ...

Analyst(s):   Eric Goodness   |   George Brocklehurst
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