... products are robust, scalable, and AI and agentic AI ready. Overview Steps Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Dalia Naguib | Soyeb Barot | Sarah Turkaly | Richa Jha
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... As AI use cases in banking progress from the back office to applications that impact customers more directly, collaboration and alignment between IT and business leaders is key. Banking CIOs can use this research to develop a systematic process to align IT and business leaders on AI use cases, in order ...
... and sovereignty, or are you relying on approaches that may no longer fit? Enterprise Applications: Are you positioned to capture growth in a $428B market, or will AI disruptions and new competitors shift the playing field? Services: Are you leveraging intelligent simulation, synthetic data, and domain-specific ...
... This research identifies top 15 GenAI use cases in the enterprise communications and collaboration domain. Heads of I&Os must apply the relevant use cases to improve employee experience and team performance, and to shape the overall enterprise communications and collaboration investments. Overview How ...
... client? PMOs that deploy AI agents without solid foundations risk autonomous systems making poor decisions across the portfolio at scale. This research guides PPM leaders to turn experimentation into strategic value, implementing AI agents to transform their PMO to maximize AI benefits and minimize risks ...
Analyst(s): Robert Handler | Peter Clegg | Aditi Pant
... Already a Gartner client? AI agents are creating a new source of technology sprawl for telcos, as siloed deployments lead to integration complexity and investment risk. CSP CIOs should enforce a unified AI architecture and mandate centralized API governance to prevent agentic AI from becoming an unmanageable ...
... Gartner client? AI-powered marketing requires CMOs to fundamentally redesign team structures that are currently built for human-led task execution. Prepare to transition to a hybrid human and AI organization by creating flexible teams that focus human talent on decision making and oversight as AI scales execution ...
Analyst(s): Kristina LaRocca-Cerrone | Devon Weidemann | Kate Fridley
... Insights Already a Gartner client? AI is reshaping total rewards, but legacy operating models constrain its impact. Most total rewards teams apply AI to automate tasks, instead of improving decisions. CHROs who redesign the total rewards operating model for human-AI collaboration will unlock speed, scale ...
Analyst(s): Augustus Vickery | Grace Myers | Rachel Juley
... Access Research Already a Gartner client? Mainframes are a compliance fortress for AIin regulated sectors. IBM is positioning mainframes as the AI backbone for key industries. Heads of I&O must prioritize integrating AI into their mainframe estate before considering unproven alternatives. Gartner Research ...
Analyst(s): Alessandro Galimberti | Tadaaki Mataga | Dennis Smith | Mike Chuba | Tobi Bet