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Research May 2026
... Access Insights Already a Gartner client? AI adoption and global instability expand the potential for digital surveillance, adding customer personal and mental risks from personal data abuse. Cybersecurity leaders must use these predictions to shape their data protection programs for customer trust and ...

Analyst(s):   Akif Khan   |   Deepak Seth   |   Bernard Woo   |   Bart Willemsen
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Premium Research Jun 2026
... Organizations are chasing AI tools, assuming capability will follow. The real constraint is a workforce misaligned on human skills for new ways of working. This tool will help CIOs build a digital workforce, equipped with core behavioral competencies, that can adapt and deliver against rapidly changing ...

Analyst(s):   Arul Saxena   |   Lily Mok
Research Feb 2026
... of CIOs say their enterprise will deploy AI agents within the next year, the market opportunity is not distributed evenly across industries. CPOs who focus on the most attractive verticals and differentiate with vertically packaged solutions can multiply their AI revenue opportunity by two to five times ...

Analyst(s):   Ron Burns
Premium Research Sep 2026
... on emerging trends Heads of EA must take responsibility for organizational safety, treating all AI inputs and outputs as untrusted payloads. News of existential AI safety concerns reveals that CEOs of AI labs offer no promises. Strategic Planning Assumption Analysis Gartner Recommended Reading Evolving ...

Analyst(s):   Philip Allega   |   Andrei Razvan Sachelarescu
Research Jul 2026
... Access Insights Already a Gartner client? Agentic AI exacerbates the risk of data fragmentation that traditional supply chain analytics tolerates. CSCOs must evolve their data strategy using the 3Cs framework — Connected, Contextualized, Continuous — to safely scale agents and prevent machine-speed operational ...

Analyst(s):   Vas Plessas
Premium Research Jul 2026
... leveraged technology to improve how these things are achieved, it’s time to go further — by doing new things we never thought possible. Discover how agentic AI can unlock new opportunities. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ellen Eichhorn
Research Jun 2026
... Access Insights Already a Gartner client? AI facilitates experimentation across the organization but creates “innovation sprawl” that increases risk and stalls value. Software engineering leaders must steward innovation to clarify value and feasibility, make continued investment a deliberate decision ...

Analyst(s):   Fatima Ahmed
Premium Research Jul 2026
... Agent usage is rapidly expanding across demand generation workflows, and enterprise AI governance and unified agent strategies are yet to mature. Demand leaders must take pragmatic agent management steps to capture near-term campaign performance gains while building a foundation for a future unified ...

Analyst(s):   James McCormick
Premium Research May 2026
... AI is reshaping the contracting technology market. As categories blur and capabilities converge, it’s harder for GCs to identify which vendors offer the functionalities that meet their needs. This guide provides a framework to see past vendor positioning and make smarter, faster technology decisions. ...

Analyst(s):   Josema de la Jara   |   Maesea McCalpin
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