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Premium Research Sep 2026
... As organizations shift monitoring responsibilities to the business, compliance must evolve from performing oversight activities to enabling them. Learn how to build first-line monitoring capabilities, apply risk-based controls testing, and coordinate assurance activities with internal audit to impro ...

Analyst(s):   April Lawrence
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Premium Research Sep 2026
... Increased demand for refurbished premium and basic smartphones from 2026 to 2028, driven by tighter budgets from supply chain disruptions, will reduce new smartphone sales. Tailored strategies to enhance market share must target aspirational buyers and eco-conscious consumers. Insights at a Glance Gar ...

Analyst(s):   Namrata Banerjee   |   Rishi Padhi
Research Sep 2026
... Access Insights Already a Gartner client? Persistent volatility from geopolitics, supply disruptions and regulatory change necessitates enterprisewide scenario planning. CPOs must actively participate by providing external intelligence and procurement expertise to strengthen enterprisewide resilience ...

Analyst(s):   Cheryl Van Dyke   |   Michael Ryan
Premium Research Oct 2026
... Clients have inadequate frameworks for preparing for renewals, leading to costly mistakes and missed opportunities for improvement gains as new technologies such as GenAI emerge. Heads of IT procurement can use this five-phase approach to reduce risk, strengthen negotiations and avoid financial pitf ...

Analyst(s):   Quintin Casper   |   Dawn Hubbard   |   Samantha Ruiz
Research Sep 2026
... Access Insights Already a Gartner client? Transportation CIOs can leverage digital experience platforms to modernize IT infrastructure, enhance customer engagement and drive operational efficiency. Composable DXPs using MACH architecture offer the agility and real-time intelligence crucial for fleet o ...

Analyst(s):   Shivani Palepu   |   Sarah Davies
Research Oct 2026
... Access Insights Already a Gartner client? Negotiations with hyperscaler cloud providers (such as AWS, Microsoft Azure, and Google Cloud) often link larger discounts to higher spending commitments. Heads of IT procurement must prioritize contract terms that improve commercial outcomes above discounts t ...

Analyst(s):   Sara Gravesande   |   Michael Silver   |   Yoann Bianic
Research Dec 2025
... Access Insights Already a Gartner client? Agentic AI has the potential to eliminate traditional CloudOps challenges, such as siloed tools and rigid workflows. Market leadership will be defined by product managers who capitalize on agentic AI to transform CloudOps, enabling proactive, autonomous and agent-native ...

Analyst(s):   Wataru Katsurashima   |   Ashish Banerjee
Conference Highlight November 19 2025
... Sonika Choubey at sonika.choubey@gartner.com. The Future of Analytics in the Era of Generative AI Presented by Shubhangi Vashisth, Director Analyst, Gartner Analytics is experiencing a monumental change in the era of generative AI (GenAI). In this session, Shubhangi Vashisth, Director Analyst at Gartner, discussed ...
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