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Premium Research Jan 2024
... challenged to select use cases for emerging technologies, such as generative AI, that are both mature enough to implement and important to business goals. Use this research to orient and benchmark your priorities against peers’ investments in key disruptive technologies. Overview Data Insights Gartner Recommended ...

Analyst(s):   Jeff Smith
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Premium Research Apr 2025
... Many retailers are incorporating AI as part of business process and execution across a gamut of industry applications and use cases. This research profiles nine emerging AI technologies that product leaders must evaluate to understand the potential impact and timing of AI adoption, and effectively plan ...

Analyst(s):   Sandeep Unni   |   Robert Hetu
Premium Research May 2025
... Legal and compliance leaders can learn from two organizations to build generative AI tools for their overstretched teams to improve program effectiveness, streamline repetitive work — and win back time for making judgments critical to the business. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Dian Zhang   |   Laura Cohn
Webinar On-Demand
... how executives can prepare for AI laws and regulations that are still taking shape. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals. •Get a big picture view of international law as related to AI •Learn about general concerns ...

Analyst(s):   Whit Andrews
Announcement May 24 2022
... one or more privacy-enhancing computation techniques by 2025. Generative artificial intelligence (AI), autonomic systems and privacy-enhancing computation are three technology trends gaining traction in banking and investment services in 2022, according to Gartner, Inc. These trends will continue to ...
Premium Research Feb 2024
... AI applications in ITSM use AI and GenAI to augment and extend ITSM workflows, providing intelligent advice and actions for IT support teams. I&O leaders can use this Market Guide to identify solutions and decide if needs can be met using ITSM platforms or if third-party extensions are required. Gartner ...

Analyst(s):   Chris Matchett
Premium Research Apr 2024
... Generative AI presents expansive possibilities for transformation of digital experiences. Financial services leaders can use this research into customer beliefs and behaviors to focus on implementations of generative AI in areas where there is high customer desire and low quality of alternatives. Contributors ...

Analyst(s):   Uri Lerner
Premium Research Sep 2024
... Implementing generative AI in banking can change the role of the CIO, complicate relationships with technology providers and generate issues calculating ROI. Banking CIOs should use this research to learn what other institutions foresee as major challenges and how they plan to tackle them. Contributors ...

Analyst(s):   Uri Lerner
Premium Research Jul 2025
... Gartner First Takes Fresh insights on emerging trends This vendor identification tool is a companion to the Innovation Guide for Generative AI Consulting and Implementation Services. Organizations can use this tool to identify GenAI service providers that align with their defined use cases. Gartner Recommended ...

Analyst(s):   Radu Miclaus   |   Matthew Brown   |   Jasleen Kaur Sindhu   |   Moutusi Sau   |   Justin Tung   |   Luis Pinto   |   Eric Goodness   |   Moutusi Sau
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