... Service providers are investing in building AI service delivery platforms to drive efficiency and productivity in their workforce and decrease time to impact for clients. While service providers continue to build AI service delivery platforms that transform how services will be delivered, those who fail ...
Analyst(s): Gunjan Gupta
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... centralized, hybrid (federated), or decentralized AI governance operating model is a critical strategic decision. AI leaders must prioritize clear decision rights, accountability, and delegated authority to enable innovation and risk management as AI maturity grows. Insights at a Glance Strategic Planning ...
Analyst(s): Svetlana Sicular | Whit Andrews | Mike Rollings
... AI applications and AI agents rely on a complex set of third-party models, vector databases, and orchestrators. This research defines five steps to help CISOs secure the life cycle of AI assets from development to autonomous execution to ensure supply chain security. Insights at a Glance Strategic Planning ...
... The AI job apocalypse narrative claims that AI will wipe out jobs, crater wages, and dry up spending. However, economic history and enterprises’ activities right now indicate that AI is triggering a transformation — not an end. CIOs must prepare effectively, approaching it like shockwave realists. Insights ...
Analyst(s): Jeff Cribbs | Helen Poitevin | Brook Selassie
... AI will touch most finance work, but its impact is uneven and more human-involved than many anticipate. This research maps the task-level AI automation potential across finance to give CFOs granular insight into the work AI will change and the effort necessary to make that possible. Insights at a Glance ...
... Most procurement organizations pursue AI initiatives for potential cost savings and efficiency improvement, overlooking AI’s transformative potential. To elevate procurement as a strategic function, CPOs must also look ahead to other value-add opportunities that AI can unlock, such as those explored here ...
... this mean for the future of work? In this episode of Gartner ThinkCast, host Alexis Wierenga talks with Gartner analyst Emily Rose McRae to break down Gartner’s Future of Work Trends for 2026. From the truth behind AI-related workforce reductions, to the hidden risks of AI “workslop” and the growing importance ...
... Insights Already a Gartner client? AI is now a key part of mainstream software, but the adoption of leading-edge software quality tools and practices for testing AI-powered applications is still lagging. This guide shows software engineering leaders how to adopt and scale AI application and agent testing ...