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Research Aug 2025
... multiagent AI systems for seamless context sharing and real-time agility, on their use cases in IT operations and on how to establish governance and guardrails with human-in-the-loop. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: What Are AI Agents and ...

Analyst(s):   Cameron Haight   |   Ashish Banerjee
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Research Aug 2026
... BCM leaders must establish governance, identify organizational priorities to demonstrate BCM value and define BCM’s scope. They can do this in the first 100 days in their role over five phases. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner ...

Analyst(s):   Jim Mello   |   Erin Ferguson   |   Phillip Shattan
Premium Research Feb 2025
... With ambitious growth plans for 2025, but lackluster ROI from current technology investments, CHROs feel pressure to make organizational design changes. To best prepare for technological innovation, CHROs can use this research to promote agility and center org design around future business goals. Gar ...

Analyst(s):   Maggie Schroeder-O'Neal
Premium Research Apr 2024
... In this excerpt from the D-Suite Vodcast, Giles Pavey, global data science director at Unilever, shares his experience in creating responsible and ethical AI procedures that are effective, practical and help, not hinder, the scalability of AI initiatives. Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Rita Sallam   |   Afraz Jaffri
Research Jun 2026
... regulatory compliance, operations simulation, R&D, IT, and financial risk use cases for higher accuracy and reliability. Product leaders must invest in DSMs to address these evolving, critical business demands and regulatory requirements. Overview Strategic Planning Assumptions Analysis Gartner Recommended ...

Analyst(s):   Anushree Verma   |   Apoorva Chhabra   |   Roberta Cozza   |   Annette Zimmermann   |   Samantha Searle
Premium Research Aug 2025
... Chief sales officers face a make-or-break opportunity in the “Great Sales Awakening” to reinvent B2B sales leadership with AI, despite hurdles in data quality and organizational readiness. This research provides specific actions CSOs can take to set an AI vision, navigate adoption, and gain a competitive ...

Analyst(s):   Sandhya Mahadevan   |   Dan Gottlieb   |   Bill Yetman
Premium Research Jul 2025
... Service providers are investing in building AI service delivery platforms to drive efficiency and productivity in their workforce and decrease time to impact for clients. While service providers continue to build AI service delivery platforms that transform how services will be delivered, those who fail ...

Analyst(s):   Gunjan Gupta
Research Sep 2025
... discovering and understanding APIs. Increasingly, they must address the different needs of internal and external developers, API product managers and AI agents. Software engineering leaders should use portal platforms to create portals that drive API adoption. Overview Market Definition Market Description ...

Analyst(s):   Andrew Humphreys   |   Keith Guttridge   |   John Santoro   |   Shrey Pasricha
Research Mar 2026
... Access Insights Already a Gartner client? The guidance in this research enables SPVM leaders to define and execute contractual protections using the Assessment-to-Agreement Matrix, and control financial and operational exposure through continuous governance. Gartner Insights Abstract ...

Analyst(s):   Rajib Gupta   |   Katarzyna Fonteyn   |   Brett Sparks   |   Jaideep Thyagarajan   |   Tsuyoshi Ebina   |   Luis Pinto   |   Melanie Alexander
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