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Research May 2025
... multiple access-related point offerings into a single cloud-centric converged offering. This Magic Quadrant will help buyers evaluate key vendors ideally in the context of a SASE strategy. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Broadcom Cloudflare Fortinet iboss Netskope ...

Analyst(s):   Dale Koeppen   |   Charlie Winckless   |   Charanpal Bhogal   |   Thomas Lintemuth
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Premium Research Apr 2025
... In a “metamorphic” scenario, companies grapple with accelerated AI developments coexisting with a nonrecessionary macro environment. Tech CEOs can use this research to prepare for how this scenario will shape the two races they would have to run for AI market leadership. Overview Introduction Impacts ...

Analyst(s):   Annemarie Roussel
Premium Research Apr 2025
... Emerging AI agents differ in capabilities, cost and reliability with unclear cost-benefit due to usage-based pricing. Customer service and support technology leaders should use this research to optimize value over cost when planning AI agent deployment to supplement their workforce. Overview Strategic ...

Analyst(s):   Pri Rathnayake
Premium Research Aug 2025
... Leaders responsible for AI must use composite AI to build reliable, explainable AI agents in use cases that are highly regulated or high risk. This research highlights AI techniques for designing agents that focus on deterministic logic and explainability. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Afraz Jaffri   |   Diarmuid Curran   |   Pieter den Hamer
Premium Research Aug 2025
... leaders can use this regularly updated library to find sample job descriptions, profiles and role-specific resources related to data, analytics and AI. In a dynamic talent pool, each job description serves as a representative example that can be modified to fit evolving organizational needs. Gartner Research ...

Analyst(s):   Cameron Roche   |   Jorg Heizenberg   |   Jenna Goodrich   |   Claire Song
Premium Research Oct 2024
... As a CIO, you are in a race to deliver AI outcomes safely and at scale. This recap of the 2024 IT Symposium/Xpo Keynote helps you set the right pace for your AI race, so you can achieve the desired business, technology and behavioral outcomes for your organization. Overview Strategic Planning Assumption ...

Analyst(s):   Hung LeHong   |   Mary Mesaglio
Research Aug 2025
... Access Research Already a Gartner client? AI-enabled HR technology is proliferating. Gartner has collected examples of vendors offering unique AI-enabled solutions from hiring to diversity, equity and inclusion technology. HR technology leaders must evaluate how emerging vendors can deliver new technology ...

Analyst(s):   Sam Grinter   |   CV Viverito   |   Anand Chouksey   |   Ranadip Chandra
Premium Research Sep 2025
... AI is inspiring entrepreneurs to reimagine CRM software. Enterprise application leaders should watch these vendors for product innovation and market fit across all company sizes. We also selected a vendor pioneering DevOps tooling for CRM AI agents. Overview Strategic Planning Assumptions Analysis Gartner ...

Analyst(s):   Aditya Sawant   |   Ilona Hansen   |   Simon Whight   |   Francesco Vicchi   |   Julian Poulter   |   Olive Huang
Premium Research Feb 2026
... As AI reshapes operations, process transformation is emerging as a primary vector for D&A value. Members who apply their cross‑enterprise view over data flows to enable new capabilities like perceptive analytics and simulation will become indispensable to the future of their enterprises. Acknowledgments ...

Analyst(s):   Research Board Research Team
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