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Research Aug 2026
... Access Insights Already a Gartner client? Critical perspective for heads of communications from Paul Catherwood, senior director analyst. Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Paul Catherwood
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Premium Research Aug 2026
... In the AI era, deferring on tech is no longer an option. Communications leaders can apply lessons from the psychological construct of locus of control to take greater ownership of their stack. Insights at a Glance Comms Is Hampered by Perceptions of Control Your Locus Affects Your Tech Stack Shifting ...

Analyst(s):   Dorian Cundick
Premium Research Sep 2026
... With impact reporting rated as their least mature capability, heads of Communications need a clear path to leverage data more effectively. Use this three-step process to transition from retrospective reporting to forward-looking decision support. Insights at a Glance Issue Impact More Detail Gartner Reco ...

Analyst(s):   Phil Olson
Premium Research Sep 2026
... Agentic AI can be powerful for complex goals in dynamic contexts, but applying it to predictable, rule-based workflows can lead to unnecessary costs and complexity. For structured workflows with stable inputs and clear handoffs, daisy-chaining offers an ideal approach to basic workflow automation. Insights ...

Analyst(s):   Rachel Waxman
Research Aug 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Paul Catherwood, Senior Director Analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Paul Catherwood
Research Aug 2026
... Access Insights Already a Gartner client? Isolated AI pilots struggle to scale and drive positive return on their investments. CPOs can advance AI’s impact through AI adoption by aligning successful pilots with organizational goals, embedding AI within procurement workflows, and investing in training ...

Analyst(s):   Alex Brady
Research Aug 2026
... Access Insights Already a Gartner client? Although essential, strategic planning remains hindered by administrative overhead, manual processes, and weak alignment between strategy and execution. To foster and rapidly develop superior, adaptive strategies and strategic plans that can be developed more ...

Analyst(s):   Ayca Moseley
Premium Research Aug 2026
... Tech providers are overweighting advanced reasoning agents to develop solutions that neither they nor their customers can afford at scale. CPOs must instill a practice of reserving frontier reasoning for high-value use cases and make domain-specialized smaller models the default deployment choice. In ...

Analyst(s):   Mark McDonald   |   Will Sommer
Research Aug 2026
... Access Insights Already a Gartner client? General counsel must evolve from policy overseers to strategic partners in AI readiness, enhancing data deletion strategies to secure AI value and reduce legal risks. This research provides a specific, actionable framework for GC to implement automated deletion ...

Analyst(s):   Allysa Johnson
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