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Premium Research Sep 2026
... Retail CIOs have not yet solved the challenge of AI value realization within current deployments. While AI investment, deployment and governance continue to mature, most retailers struggle to translate AI initiatives into measurable business outcomes. These survey findings examine how retail CIOs are ...

Analyst(s):   Tom Nolan
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Premium Research Oct 2026
... A common misconception about the use of AI in the enterprise is that vectorization is not needed, or that vectorization will somehow happen automatically. In reality, vectorization is vital and requires deliberate effort. This research explains the value of properly vectorizing enterprise data. Overview ...

Analyst(s):   Lyn Robison
Research Oct 2026
... client? Beyond encouraging employees to adopt AI tools, CHROs must ensure that AI upskilling efforts help employees actively rewire how their work gets done. Learn how Atlassian builds a continuous rhythm of AI learning to prompt employee behavioral changes with AI tools. Insights at a Glance Analysis Gartner ...

Analyst(s):   Dominique Karesh
Premium Research Oct 2026
... Agentic workflow requirements must be matched to tools, skills, agents and multiagent systems, but additional architectural complexity should be introduced only when the capability gains exceed the operational costs. Data and analytics leaders can use minimum viable agentic decomposition as a framew ...

Analyst(s):   Diarmuid Curran
Research Oct 2026
... Access Insights Already a Gartner client? Individual and functional AI adoption can improve productivity without transforming marketing performance. CMOs should direct the redesign of consequential, cross-functional workflows by sponsoring workshops using our guidance to resolve unclear ownership, informal ...

Analyst(s):   Amy Abatangle
Premium Research Oct 2026
... Strengthen third-party due diligence and improve oversight of third-party risk by developing a risk domain inventory, enabling risk tiering, and determining escalation requirements. Outcome Suggested Partners Step 1 Step 2 Step 3 Step 4 Step 5 Gartner Insights Abstract ...

Analyst(s):   Antonia Donaldson
Research Oct 2026
... Access Insights Already a Gartner client? This quarter, CHROs are focused on adapting HR strategy and workforce enablement amid the ongoing AI transformation in a complex and rapidly changing business environment. Analysis Research Highlights Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jonah Shepp
Research Oct 2026
... Access Insights Already a Gartner client? Ongoing and upcoming legal action is forcing AI platform providers to reconsider their data sourcing strategies. AI platform vendors must proactively invest in data sharing frameworks to maintain access to crucial data sources and safeguard public trust. Overview ...

Analyst(s):   Arup Roy
Premium Research Oct 2026
... Organizations experience revenue leakage and customer dissatisfaction when focusing order-to-cash (O2C) outsourcing on transactions. COOs must prevent these negative outcomes by directing their organizations to scope O2C outsourcing based on end-to-end customer journeys and experiences. Insights at a ...

Analyst(s):   Michael Dominy
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