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Premium Research Sep 2026
... HR functions often invest in upskilling and operating model transformation to increase strategic impact. Yet, strategic HR partnership does not emerge through readiness alone. Business leaders must also understand, value and seek HR’s strategic contributions, while HR maintains the capacity and capa ...

Analyst(s):   Jane Alancheril
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Premium Research Sep 2026
... AI agent failures in production often stem from a lack of managed context, rather than limitations in LLM reasoning or harness engineering. This research helps AI architects diagnose context failures as agentic architectures scale and resolve them before they impact downstream business operations. Overview ...

Analyst(s):   Maryam Hassanlou
Premium Research Sep 2026
... AI agents increasingly depend on MCP servers to access enterprise systems, but back-end API changes can degrade agent behavior even when integrations still operate. Software architects creating MCP servers should use them as semantic buffers to absorb API volatility. Overview Analysis Recommendations ...

Analyst(s):   Kevin Matheny
Premium Research Sep 2026
... AI is changing who influences marketing performance, but not who gets held accountable for it. High performers have rethought how marketing and IT work together, aligning authority with accountability. Insights at a Glance Martech High Performers Follow Four IT Partnership Principles Impact More Detail ...

Analyst(s):   Julia Multedo
Research Sep 2026
... Access Insights Already a Gartner client? Quantum threats have transformed postquantum cryptography (PQC) from a future concern into an immediate security imperative. Cybersecurity leaders must build cryptographic visibility, prioritize standards-based PQC adoption, and create a multiyear roadmap to p ...

Analyst(s):   Thomas Lintemuth
Research Sep 2026
... Access Insights Already a Gartner client? Competitive advantage comes from outperforming peers through superior service, stronger financial outcomes and aligned demand-supply planning. Technology-enabled S&OP improves performance by defining policies, accelerating decisions and enabling collaboration, ...

Analyst(s):   Eva Dawkins
Premium Research Sep 2026
... For heads of logistics facing legacy technology constraints, targeted AI adoption no longer requires platform modernization. By deploying lightweight, modular AI solutions, leaders can realize measurable KPI gains and ROI within weeks, solving targeted operational challenges without expensive upgrades ...

Analyst(s):   Ed Smith
Research Sep 2026
... Customer service leaders face surging AI costs while lacking the financial visibility to prove AI business value. This research delivers a step-by-step framework to track detailed AI spend, attribute outcomes, and optimize portfolio returns to effectively communicate AI program impact. Insights at a Glance ...

Analyst(s):   Brett Overbey
Research Sep 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Michelle Shapiro, Sr. Director Analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Michelle Shapiro
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