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Research Oct 2026
... Access Insights Already a Gartner client? Sustained healthcare investment will drive medical device market growth, particularly in specialized Internet of Medical Things (IoMT) devices. As providers adopt long-term care models, demand will shift toward interoperable solutions that improve outcomes, efficiency ...

Analyst(s):   Srujan Akurathi
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Research Oct 2026
... Access Insights Already a Gartner client? Over the next two to four years, B2C AI will shift to background agent-to-agent orchestration. CSP product leaders must expose machine-readable catalogs, secure agent identity and consent, enable agentic commerce, and deploy ambient home intelligence to capture ...

Analyst(s):   Pablo Arriandiaga
Premium Research Oct 2026
... AI agents fail when models lack domain, operational, and environmental context. AI and analytics architects must use this reference architecture to design a compositional context layer — unifying enterprise knowledge and runtime state and providing the trusted grounding required for reliable agentic ...

Analyst(s):   Christopher Long
Research Oct 2026
... Access Insights Already a Gartner client? To elevate B2C journeys over the next 12 months, CSPs need bounded, supervised agentic AI in a dynamic customer engagement framework. CSP product leaders should embed human-in-the-loop automation across care, retail and network security to reduce cost to serve ...

Analyst(s):   Pablo Arriandiaga
Research Oct 2026
... client? Over the next 12 to 24 months, B2C AI will shift from discrete assistants to multiagent orchestration and LLM platform brokerage. CSP product leaders should coordinate agents across care, commerce and home connectivity, with guided confirmation to monetize AI traffic and defend the customer interface ...

Analyst(s):   Pablo Arriandiaga
Premium Research Oct 2026
... Job redesign must become a more common activity as AI changes work. Because the magnitude of job evolution will vary, so should the magnitude of corresponding job redesign. This article helps CHROs and their teams develop a consistent framework to rightsize their job redesign work. Insights at a Glance ...

Analyst(s):   KaJaiyaiu Hopkins
Research Oct 2026
... Already a Gartner client? Software engineering leaders can prove AI’s return on investment by value stream mapping the software delivery life cycle. This approach identifies bottlenecks, enabling strategic AI deployment and measurement of your AI ROI metrics. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Bill Blosen
Premium Research Oct 2026
... Advances in digital AI have created an actuation bottleneck where cognitive insights outpace shop floor execution. Supply chain and operations leaders must deploy physical AI to augment connected workers at the edge, closing execution gaps without rushing into unproven, fully autonomous systems. Insights ...

Analyst(s):   Chris Campbell
Research Oct 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Catherine Donnelly, Senior Director Analyst Gartner Recommended Reading Contributors Gartner Insights Abstract ...

Analyst(s):   Catherine Donnelly
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