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Premium Research Oct 2026
... Gartner estimates that $234 billion of revenue in existing enterprise application markets is at risk due to agentic arbitrage. Incumbent leaders prioritize fixing technical debt, but the organizational debt that can lead to cultural debt resulting from outdated operating models represents the biggest ...

Analyst(s):   Dennis Gaughan
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Premium Research Sep 2026
... With AI capabilities being deployed to synthesize performance feedback, the role of managers is shifting from administrative feedback collation to an undistracted focus on enabling employees’ performance and development. HRBPs should help managers prioritize AI-synthesized feedback, add context AI cannot ...

Analyst(s):   Ishita Sharma
Research Sep 2026
... Access Insights Already a Gartner client? Well-designed investigation processes enable effective compliance oversight, transparency and accountability. This research enables CCEOs to improve investigation processes through metrics that track efficiency, quality and employee trust. Insights at a Glance I ...

Analyst(s):   Kelly Larmon
Research Sep 2026
... Access Insights Already a Gartner client? As AI progressively reshapes intercompany exchanges toward autonomous processing of agentic machine customer generated orders, CSCOs must redesign the customer supply chain manager role. This guide offers a five-step process to redesign CSCM roles as strategic ...

Analyst(s):   Simon Bailey
Research Oct 2026
... Access Insights Already a Gartner client? As AI increasingly automates routine forecasting and plan maintenance, the demand planner role must evolve. These insights guide supply chain leaders and CSCOs in redesigning this role, enabling a shift from manual tasks to cross-functional, value-driven planning ...

Analyst(s):   Mustapha Ezzeddine
Research Oct 2026
... Access Insights Already a Gartner client? As AI automates transportation operations, transportation managers must move from routine oversight to network orchestration. This guide gives CSCOs and heads of logistics a framework to create operations orchestrators who strategically coordinate people, carriers ...

Analyst(s):   Brian Day
Research Aug 2026
... Access Insights Already a Gartner client? Emerging risks often prompt business units to craft risk responses independently, creating gaps, redundancies and conflicting actions. Heads of ERM can use tiger teams to rapidly resolve harmful misalignment and improve coordination without forcing unnecessary ...

Analyst(s):   Matt Hoyles
Research Sep 2026
... Access Insights Already a Gartner client? Enterprise risk owners often struggle to identify risk interdependencies, limiting their ability to effectively manage risk. Heads of ERM can use recurring, scenario-based workshops to help risk owners identify interdependencies, strengthen enterprise risk awa ...

Analyst(s):   Samantha Darnell
Research Aug 2026
... Access Insights Already a Gartner client? Leading trade organizations leverage metrics to support optimal business outcomes. Metrics are valuable only to the extent that they demonstrate how trade activities create enterprise value. Heads of logistics must use the Trade Value Framework to connect trad ...

Analyst(s):   Brian Whitlock
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