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Premium Research Oct 2026
... AI pilots rarely fail on promise. They fail to deliver value at scale. CIOs must manage pilots as investment decisions, not technology experiments. Prioritize pilots using evidence gathered through value stage gates, including a value hypothesis, capacity evaluation, and value harvesting plan. Insights ...

Analyst(s):   Stephanie McReynolds   |   Andy Rowsell-Jones   |   Robert Naegle
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Research Oct 2026
... Access Insights Already a Gartner client? Unsanctioned shadow AI creates hidden security and commercial risks across sales teams. Use this research to partner with IT leaders, establish high-value approved AI alternatives, and build seller AI judgment without stifling commercial productivity. Insights ...

Analyst(s):   Kelly Fischbein
Premium Research Oct 2026
... The AI-ready data era will favor organizations that maintain decision authority over how data is accessed, interpreted and transformed. Heads of I&O and data and analytics leaders play a critical role in establishing the governance, trust and infrastructure controls that keep AI-generated value under ...

Analyst(s):   Jeff Vogel
Research Oct 2026
... Already a Gartner client? Assessment and HR tech vendors are increasingly using AI to design, deliver and score talent assessments leveraged for hiring, succession management and high-potential identification. However, using AI-enabled assessments without adequate scrutiny can pose significant compliance ...

Analyst(s):   Sampurna Maitra
Research Aug 2026
... Access Insights Already a Gartner client? Under increased cost scrutiny, general counsel must actively sell the legal budget and resourcing strategy to the CFO. GC should translate legal value into CFO terms, benchmark spend relative to other functions, demonstrate cost discipline and secure resources ...

Analyst(s):   Chelsea Sweeney
Premium Research Sep 2026
... The future of HR as a function rests on its ability to adapt. Adaptability determines whether HR becomes a strategic enabler of change or a bottleneck to it. CHROs can maximize HR’s adaptability by ensuring HR initiatives balance three dimensions: risk guardrails, agile ways of working, and measurab ...

Analyst(s):   Neetu Sidhu
Research Oct 2026
... Access Insights Already a Gartner client? Persistent uncertainty and AI-driven change are evolving skills needs faster than traditional development approaches can keep up. To ensure HRBPs have the skills necessary to support the business at the pace of change, CHROs must work with L&D leaders to build ...

Analyst(s):   Tess Lawrence
Research Oct 2026
... chain AI agents are autonomous or semiautonomous capabilities that sense, reason and act across supply chain workflows. Technology vendors are working to ease AI integration and decrease time to value through deploying prebuilt agents tuned for supply chain environments. Insights at a Glance Market Outlook ...

Analyst(s):   Tess Frenzel
Premium Research Sep 2026
... AI costs keep rising because user consumption choices, not vendor rates, determine much of the spend. Rather than negotiating vendor pricing, focus on shaping AI usage through model routing, context design, output controls and agent guardrails to unlock immediate AI cost savings. Insights at a Glance ...

Analyst(s):   Paul Quinn
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