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Research Aug 2026
... fail in volatile and uncertain environments. Heads of supply chain planning can use this research to evaluate three leading-edge innovations utilizing AI agents and probabilistic models that enable autonomous decision making and move toward an antifragile and decision-centric future. Insights at a Glance ...

Analyst(s):   Joe Graham   |   Buse Aras
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Premium Research Aug 2026
... AI is transforming the parcel industry, from network design to the customer’s postpurchase experience. Heads of logistics must convert AI-enabled benefits across the entire parcel life cycle and avoid missed opportunities to improve last-mile performance. Insights at a Glance Issue Impact Implications ...

Analyst(s):   Jose Reyes   |   Chris Kina
Research Aug 2026
... Access Insights Already a Gartner client? Outcome-driven metrics helped ExxonMobil IT evolve from fragmented reporting to a simple, strategic performance view. A streamlined dashboard exposed stalled progress and drove material execution improvement, giving leaders clear visibility and data-driven dec ...

Analyst(s):   Paul Proctor   |   Emily Tan
Premium Research Aug 2026
... Budgets are a misleading signal for guiding cybersecurity investment decisions. Using protection-level agreements and ODMs, CIOs can ensure cybersecurity efficiency by tying their investment amount to a specific security outcome, stop wasting money, and increase the effectiveness of their investment ...

Analyst(s):   Emily Tan   |   Paul Proctor
Research Aug 2026
... Access Insights Already a Gartner client? Tech providers who have stripped the waste from rented inference can cut up to 90% of their agentic AI bill that remains by adopting open-weight models, distilling domain-specific ones, and owning serving capacity. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Will Sommer   |   Mark Petty
Research Aug 2026
... Access Insights Already a Gartner client? Most providers can cut AI costs by 50% without affecting agentic AI product quality and reach up to 90% with open-weight LLM trade-offs. The AI inference cost reduction ladder shows six optimization strategies — from tiering to open-weight models — ordered by ...

Analyst(s):   Mark Petty   |   Will Sommer
Research Aug 2026
... Access Insights Already a Gartner client? Adopt Cursor by making the workflow the unit of scale. Software engineering leaders must expand delegated and automated execution only when delivery teams reproduce accepted results across comparable repositories and those results remain useful after rework. In ...

Analyst(s):   Ross Power   |   C.A. Swan
Premium Research Aug 2026
... Enterprise strategy increasingly relies on AI and digital technologies. TechOMs now exist beyond the CIO’s remit, as technology is integrated into the operating models for all business functions. To maximize enterprise value, CIOs must partner with CxO peers to intentionally design technology into operating ...

Analyst(s):   Donna Scott   |   Janelle Hill
Research Aug 2026
... strategic misstep. Product leaders should operationalize small language models immediately to dramatically reduce cloud spend, drop latency, and win the AI race for privacy-first edge-native experiences. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alizeh Khare   |   Roberta Cozza
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