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Premium Research Sep 2026
... Executive leaders need to scale AI to realize its potential value, but shifting from “ready to fail” to “ready to scale” requires them to close three risk gaps upfront and in production: cost, cybersecurity, and trustworthiness. Miss one, and you miss protecting the value you’re trying to create. Insights ...

Analyst(s):   Rita Sallam
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Research Sep 2026
... Access Insights Already a Gartner client? Heads of I&O must contain AI use case risks to achieve meaningful returns. Use peer insight examples and lessons learned to unlock AI net value, ROI, and TCO by managing inflated expectations, agent overreach, inefficient investment, and low adoption. Insights ...

Analyst(s):   Paul Wang   |   Melanie Freeze
Premium Research Sep 2026
... AI agents are transforming the network automation landscape. Infrastructure architects are increasingly using platforms to help mature network automation initiatives beyond basic tasks. This note describes the architecture components needed for network automation. Architecture Brief Architecture Use ...

Analyst(s):   Simon Richard   |   Jorge Aragon
Premium Research Sep 2026
... Enterprise SaaS vendors rush to embed AI into legacy products, repackaging SKUs and raising costs without customer safeguards. Heads of IT procurement must negotiate nondiminishment protections, anchor AI spend to renewals and set test-to-launch governance to curb costs and protect long-term plans. ...

Analyst(s):   Ishan Anand   |   Quintin Casper
Research Sep 2026
... Access Insights Already a Gartner client? As value expectations rise amid accelerating AI, digital transformation and operating model change, PPM leaders must evolve the PMO operating model, including its delivery practices and governance, to help realize the benefits of these various changes. Why This ...

Analyst(s):   Woojin Choi   |   Saumil Rampal
Premium Research Sep 2026
... Spend Survey. In just a few clicks, CMOs can access bespoke budget benchmarks from Gartner’s must-have marketing survey. Dive deeper into the data with AI investment and multichannel analysis. When to Use Gartner Insights Abstract ...

Analyst(s):   Ewan McIntyre   |   Rachel Perry
Research Sep 2026
... workforce, agency footprint, and frontier-model partnerships make it the front-runner in the U.S. federal and defense AI engineering, implementation, and operations services markets. Competitors can close the gap with a workforce-intensive delivery model and a partner-supplied model layer. Overview ...

Analyst(s):   George Sellner   |   Daniel Snyder
Research Aug 2026
... Access Insights Already a Gartner client? A clear visualization of the AI-enabled technology stack helps realize cross-platform AI capabilities and gain analytical insight. This enables CIOs to maximize the value of AI investments, both within technical domains and the enterprise at large. Analysis ...

Analyst(s):   Mike Cisek   |   Albert Gauthier
Research Aug 2026
... confidence in AI remains constrained by concerns about misinformation, unreliable outputs and operational risk.1-8 As AI-generated answers become increasingly abundant, the primary challenge is no longer deploying AI effectively, but improving the quality of organizational inquiry that shapes how AI is used ...

Analyst(s):   Dave Aron   |   Matt Hancocks
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