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Research Oct 2026
... Access Insights Already a Gartner client? CIOs often use the run-grow-transform framework to report technology spend, but the taxonomy can obscure strategic purpose, available investment capacity and expected business contribution. This research helps CIOs make investment priorities, funding trade-off ...

Analyst(s):   Peter Clegg   |   Aditi Pant
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Research Aug 2026
... Access Insights Already a Gartner client? CIOs can enhance business success by optimizing portfolio management, aligning resources with strategic goals, and adapting to changes for sustained value. These six practices can support resilience amid disruptions and resource constraint, while successfully ...

Analyst(s):   Zahid Kisa   |   Lars Mieritz
Premium Research Oct 2026
... management not only by automating data management tasks but also by prioritizing machine-oriented design for broader AI workloads. D&A leaders must modernize strategies, upskill teams and invest in AI-optimized solutions to manage this disruption. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Xingyu Gu   |   Ramke Ramakrishnan
Research Oct 2026
... Access Insights Already a Gartner client? Customers have shown a strong preference for proactive and preemptive service, yet many organizations still operate very reactively. Use this research to build proactive service capabilities and transform the customer service organization from reactive to proa ...

Analyst(s):   Andy West   |   Ian Elliott
Research Oct 2026
... Access Insights Already a Gartner client? Many B2B organizations fail to realize digital commerce value as sellers resist integrating digital capabilities into day-to-day execution. CSOs must position digital commerce as a seller productivity engine by aligning coverage and compensation, resetting exp ...

Analyst(s):   Brian Petty   |   Luke Tipping
Premium Research Oct 2026
... CSCOs can use this research to shape stronger 2027 strategies by identifying the 2026 trends and disruptions that will permanently affect supply chain operations, thereby protecting margins, strengthening resilience, and maintaining the agility needed to outperform. Insights at a Glance Issue Impact Mor ...

Analyst(s):   Alejandro Santalo   |   Eugenio Iguzquiza
Research Oct 2026
... concerns. Customers increasingly judge platforms by their ability to preserve business execution despite provider intervention, platform disruption, AI model unavailability or geopolitical change. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mukul Saha   |   Kelli Smith
Premium Research Oct 2026
... PPWR, legally enforceable as of 12 August 2026, imposes strict requirements for packaging related to goods sold in the EU. Supply chain strategy leaders can use this research to reduce uncertainty and ensure their organization is taking appropriate actions to mitigate risks. Insights at a Glance Strat ...

Analyst(s):   Kevin Lawrence   |   John Blake
Research Oct 2026
... Access Insights Already a Gartner client? Enterprises are racing to adopt agentic automation, but overlooking critical operational and architectural factors can lead to costly failures, wasted time, and operational risk. This research summarizes the most common challenges Gartner clients experience an ...

Analyst(s):   Adam Briggs   |   Sachin Joshi
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