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Premium Research Sep 2026
... This research provides practical guidance for scaling retrieval-augmented generation capabilities. It describes the steps needed for AI architects to support multiple AI initiatives, use of shared services and standardizing operations to deliver reliable and scalable RAG solutions. Overview Problem Statement ...

Analyst(s):   Raúl Arrabales   |   Hugo Meyer
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Premium Research Sep 2026
... AI is being deployed across all major lines of business in nearly every organization. CEOs say the biggest barrier to successfully deploying AI is the shortage of skilled people. This research provides L&D leaders with guidance on how to assess employees’ AI competence to accurately inform enterprise ...

Analyst(s):   Liz Caffarelli   |   Shayla Combs
Research Sep 2026
... Insights Already a Gartner client? Revenue growth for CPaaS providers has slowed from 2022 as core offerings commoditize and traditional developer go-to-market saturates. Product leaders must evolve beyond CPaaS to orchestrate omnichannel conversations and target the needs of line-of-business leaders or risk ...

Analyst(s):   Lisa Unden-Farboud
Premium Research Sep 2026
... Vibe coding and AI-assisted development enable software engineers and business users to create applications outside traditional software delivery processes. This research identifies when experimentation becomes business-critical software requiring stronger security, reliability, and ownership. Overview ...

Analyst(s):   Johnny Walters   |   Greg Harris
Research Sep 2026
... Access Insights Already a Gartner client? Enterprises are adopting AI agents faster than they can govern them while still learning what each agent should be allowed to do. AI platform builders can reassure buyers with enterprise-owned agent cards that log ownership, define trust limits and grant expiring ...

Analyst(s):   Jaiguru Thevar   |   Anthony Mullen
Research Sep 2026
... Access Insights Already a Gartner client? Despite escalating AI costs and an incremental, rather than transformational, impact, AI investments in SCM are poised to increase. CSCOs are tasked with demonstrating the value realized from AI investments to executive leadership, boards, and shareholders to ...

Analyst(s):   Carlton Sapp   |   Balaji Abbabatulla
Premium Research Sep 2026
... Your entire business model is based on rented intelligence you don’t own. Your large language model vendor controls model behavior, safety rules, pricing and release timing. Every large language model change lands in your product, whether or not it is aligned with your plans. Make your large languag ...

Analyst(s):   Efe Pazarceviren   |   Sabine Zimmerhansl
Research Sep 2026
... Access Insights Already a Gartner client? CHROs need the right data-based insights to lead the HR function and drive enterprise strategy with confidence. This research highlights people analytics resources that can provide CHROs with measurement strategies and key metrics across their priorities. Analy ...

Analyst(s):   Bestin Samuel   |   Alex Chertoff
Premium Research Sep 2026
... Agentic analytics challenges the role of traditional BI developers, as it increasingly automates several processes within traditional analytics development. Analytics specialists working as BI developers must evolve and look toward analytics engineering and architecture to remain competitive. Overvie ...

Analyst(s):   Zain Khan
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