... Scaling generative AI is where the risks that erode value become clear, but most organizations massively underestimate the cost required to manage them. This edition of the journal will help executive leaders protect the enterprise value they intend to create. Click the download link for the full issue ...
Analyst(s): Richard Eames
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... AI is moving beyond task automation to influence business decisions that directly affect pricing, revenue, and profitability. Service providers that can operationalize these AI-powered decision systems will unlock new opportunities to deliver measurable outcomes and capture differentiated growth. Insights ...
... As organizations deploy AI alongside enterprise applications, technical professionals must meet rising demands without increasing environmental impact and costs. This research provides guidance on how to improve data center sustainability by using resource-efficient practices in everyday operations. ...
... Access Insights Already a Gartner client? Most sales kickoffs fail to drive meaningful behavior change. This guide helps sales enablement leaders build a kickoff strategy that drives performance by reinforcing target behaviors, improving training stickiness, and delivering the execution data needed to ...
... Use this data interactive to explore employee AI sentiment. Executive leaders can leverage these insights to see how enthusiasm for AI’s possibilities directly boosts utilization, allowing leaders to focus on building positive outlooks rather than just mandating tool usage. Data Insights Directions for ...
... As enterprise leaders, CHROs share responsibility for managing enterprise risk, particularly risks that threaten the work required to execute enterprise strategy. This report highlights the emerging risks in the second half of 2026 that present the most critical scenarios for CHROs. Gartner Recommend ...
... Customer trust determines whether AI service scales or stalls. Customer service and support leaders must earn it by piloting before scaling, limiting AI to what operations can support, applying five trust tests and making trust a requirement across vendor selection, journey design and performance. Insights ...
Analyst(s): Devra Struzenberg | Christopher Sladdin
... Cloud architects may need to evaluate neocloud, sovereign cloud or other nonhyperscale providers. We provide guidance for conducting objective assessments of whether an offering is adequately safe for enterprise use, and can meet the organization’s security and regulatory compliance requirements. Ove ...
... Access Insights Already a Gartner client? Incorporating agile principles into HR strategic planning can drive HR’s responsiveness to disruption while maintaining stakeholder commitment to change. By conducting more frequent strategy review sprints, CHROs can quickly test assumptions, identify solution ...