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Research Oct 2026
... Access Insights Already a Gartner client? CPOs often default to organizational redesign when looking to resolve problems deemed to be “structure-related,” but this can be costly, time-consuming and overly complicated. CPOs can use this research to discover lower-effort, less obtrusive solutions within ...

Analyst(s):   Fareen Mehrzai   |   Danielle Torgerson
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Premium Research Oct 2026
... Industrial AI is creating significant growth opportunities across industries with mission-critical infrastructure. No vendor has a fully mature solution. Technology product and services leaders must orchestrate ecosystems spanning AI, OT, engineering, governance and assurance to compete effectively. ...

Analyst(s):   Jonathan Davenport   |   Sruthi Nair
Premium Research Oct 2026
... helps financial services leaders prioritize mapping efforts for the customer journeys that most affect the relationship and understand the evolving role AI plays in supporting CX. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hannah Edmunds   |   Kristy Waterhouse
Research Oct 2026
... Education Eye on Innovation winners demonstrate where technology-enabled education is headed. Learn practical examples of how institutions are translating AI investments into measurable outcomes while addressing student success, workforce readiness, service delivery, and institutional effectiveness. Insights ...

Analyst(s):   Lachezar Manasiev   |   Grace Farrell
Premium Research Oct 2026
... This report uses bow-tie analysis to examine the 3Q26 top 10 emerging risks, linking shared drivers to potential consequences to show how risk exposure develops, interacts and accumulates over time. Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Monica Mathewson   |   Matt Hoyles
Premium Research Oct 2026
... Sales operations leaders often measure sales technology adoption through usage metrics that reveal activity but not business value. Showcase technology ROI by evaluating utility and linking technology capabilities to seller actions, productivity and business outcomes. Insights at a Glance Issue Impact M ...

Analyst(s):   Guy Wood   |   Luke Tipping
Premium Research Oct 2026
... AI is already cutting costs, but not because productivity becomes savings. Reported results cluster where AI changes the constraint sustaining a material cost. Three executive tests show where change is possible, what action will realize it, and what can be credibly claimed. Insights at a Glance Issue ...

Analyst(s):   Nate Suda   |   Val Sribar
Premium Research Oct 2026
... Personal agents are increasing in popularity due to their ability to execute complex tasks across application, web and personal operating systems. This graphic presents sample use cases in which personal agents can collaborate with workers within their own context and augment their work. Overview Gart ...

Analyst(s):   Adam Preset   |   Lacy Lei
Research Oct 2026
... Access Insights Already a Gartner client? Many CIOs are being asked to take up a greater role in crisis management plans as AI risk proliferates. This document provides guidance on what role they should play, including guiding the adoption of crisis communications technology and connecting different ...

Analyst(s):   Nathanael Callan   |   Chiara Girardi
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