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Premium Research Oct 2026
... Autonomous, AI-driven partner ecosystems will transform partner engagement for B2B suppliers. As automation reduces human touchpoints, product marketing must orchestrate ecosystem messaging and communications to take control over partner-driven customer outcomes. Insights at a Glance Issue Impact Implications ...

Analyst(s):   Mark Paine   |   Laz Gonzalez
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Research Oct 2026
... Mainstream adoption is likely in the next few years, and the market is expanding as vendors increasingly offer outcome management and workflow integration. Insights at a Glance Strategic Planning Assumption Market Outlook Current Market Landscape Market Definition Example Vendors Gartner Recommended Reading ...

Analyst(s):   David Yockelson   |   Mark Paine
Research Sep 2026
... Access Insights Already a Gartner client? The market for AI agents in HR now spans many different parts of the employee life cycle, with offerings from both traditional and nontraditional HR technology vendors. CHROs and their teams should carefully assess which solutions best fit their functional scope ...

Analyst(s):   Eser Rizaoglu   |   Ranadip Chandra
Premium Research Nov 2026
... Physical AI is making operational unpreparedness — not job loss — a future insurmountable risk. Supply chain and operations leaders must redesign jobs and build new workforce capabilities to prevent costly skill gaps that deter autonomous operations ambitions. Insights at a Glance Issue Impact Implications ...

Analyst(s):   Dana Stiffler   |   Simon Jacobson
Research Nov 2026
... Access Insights Already a Gartner client? CIOs and AI leaders must define an innovation execution blueprint that includes an aligned operating model with dynamic stage gates to systematically derisk bets, operationalize learning, and turn experimentation with emerging tech into thriving, scalable business ...

Analyst(s):   Gunjita Mundeja   |   Christian Stephan
Research Nov 2026
... Access Insights Already a Gartner client? Organizational uncertainty can disrupt customer service before restructuring begins, particularly during AI driven transformation. Learn how service leaders can protect essential capabilities, maintain customer accountability and detect operational risks before ...

Analyst(s):   Matt Allen   |   Rupinder Chandhok
Research Sep 2026
... such as omnichannel access, advanced AI, real-time decision making and compliance to stay competitive and drive efficiency. Insights at a Glance Strategic Planning Assumption(s) Market Outlook Common Vendor Capability and Caution Areas - Current Market Landscape Market Definition Example Vendors Gartner ...

Analyst(s):   Ali Merji   |   Mary Yan
Research Oct 2026
... Access Insights Already a Gartner client? Midsize enterprises often lack a documented business strategy to which IT can align its application strategy. MSE CIOs must leverage their rapport with business executives to emphasize the importance of a clear business strategy and — ideally — contribute to i ...

Analyst(s):   Christian Hestermann   |   Alexander Buschek
Premium Research Oct 2026
... logistics centers of excellence is stark; either reinvent or die. High-performing heads of logistics are driving an AI-fueled resurgence within their COEs. Find out how companies are using AI to reformat logistics COEs to maximize their impact on the supply chain. Insights at a Glance Issue Impact More Detail ...

Analyst(s):   David Gonzalez   |   Matthew Beckett
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