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Research Sep 2026
... Access Insights Already a Gartner client? Overlapping digital, AI, data and IT strategies create operational friction for P&C and life insurers. This research provides insurance CIOs with a decision framework to evaluate when to consolidate redundant strategies and how to align distinct ones to drive ...

Analyst(s):   Ayca Moseley   |   Kimberly Harris-Ferrante
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Research Sep 2026
... Access Insights Already a Gartner client? CHROs are targeting internal mobility to address critical skill gaps, but an employee’s skills fit only indicates where they could deliver value. To maximize the business impact from mobility, CHROs must support the successful transitions of mobilized employee ...

Analyst(s):   Jonathan Tabah   |   Tony Guadagni
Premium Research Oct 2026
... European CIOs face rapid AI agent proliferation and rising TCO of technology solutions alongside low value realization. With 71% of enterprises expecting to deploy AI agents by 2027, lack of governance and cost allocation threatens operational stability. CIOs must enforce governance, partner with CFOs ...

Analyst(s):   Fabrizio Magnani   |   Daniel Sanchez Reina
Premium Research Sep 2026
... Education CIOs can use this assessment tool to prioritize “likely wins” and identify “calculated risks” that create differentiation and focus agentic AI investments on initiatives with the greatest potential for measurable business value and return. Overview How to Use Use-Case Scoring Breakdown Gartner ...

Analyst(s):   Marlena Brown   |   Robert Yanckello
Premium Research Sep 2026
... S&OP processes lacking relevant technology support fail to mature as planned. This tool enables heads of supply chain planning to assess technology capabilities required to support and mature S&OP, highlighting gaps and directing investment priorities for the strategic roadmap. When to Use Directions ...

Analyst(s):   Eva Dawkins   |   Julia von Massow
Premium Research Sep 2026
... This use-case assessment outlines 19 of the most prominent use cases for agentic AI in banking, measuring them against value and feasibility. Banking CIOs can use this comparison to inform their investments in agentic AI to improve operations and customer experience and reduce risk exposure. Overview ...

Analyst(s):   Sophia Palmstedt   |   Jasleen Kaur Sindhu
Research Aug 2026
... than addressing the real issue, which is poorly designed KAPs. CSOs should focus on improving KAP architecture and enhancing workflows using agentic AI to correct foundational design gaps and drive growth. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Daniel Hawkyard   |   Betsy Gregory-Hosler
Research Aug 2026
... Access Insights Already a Gartner client? Unrelenting change has left managers unprepared to lead teams through disruption, risking realizing benefits from technology investments. CHROs must close this gap by systematically identifying, developing, and assessing frontline change agility using practica ...

Analyst(s):   Jonah Shepp   |   Colleen Adler
Research Sep 2026
... Access Insights Already a Gartner client? CPOs use business impact analysis to prioritize delivery failure risks and safeguard key operations. Business impact analysis underpins resilience, business continuity, and disaster recovery. Used in continuity and strategic planning, business impact analysis ...

Analyst(s):   Michael Ryan   |   Cheryl Van Dyke
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