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Premium Research Oct 2026
... Strategic workforce planning requires a solid grounding in enterprise strategy and AI-enabled transformation. Anchoring in business and workforce capabilities allows CHROs to align workforce plans to strategic outcomes, technology investments and future work requirements. Insights at a Glance Issue ...

Analyst(s):   Vatsala Syed   |   Russ McCall
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Research Sep 2026
... Access Insights Already a Gartner client? Digital employee experience and security are significantly improved through heads of I&O and CISO collaboration. This is achieved by combining experience and security telemetry, implementing shared metrics that follow a continuous feedback loop, and zero-trust ...

Analyst(s):   Robin Milton-Schonemann   |   Todd Larivee
Premium Research Nov 2026
... As AI reshapes the enterprise, a growing performance divide separates breakaway marketing leaders from left-behind operators. In 2027, successful CMOs will build new sources of leadership influence, redesign marketing for an AI-enabled future and actively manage tech and channel risk and return. Overview ...

Analyst(s):   Ewan McIntyre   |   Sharon Cantor Ceurvorst
Research Nov 2026
... demands rewiring the signals account managers prioritize through five levers: clear roles, modern account planning, diagnostic enablement, practice, and AI. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Danielle McKinley   |   Betsy Gregory-Hosler
Premium Research Nov 2026
... As AI pricing shifts technology cost risk from S2P vendors to buyers, CPOs must govern AI consumption as rigorously as contract pricing. This research explains how emerging AI pricing models create new commercial exposures and how CPOs can improve cost predictability, ROI and leverage. Insights at a ...

Analyst(s):   Shubham Rathore   |   Chaithanya Paradarami
Premium Research Sep 2026
... Education CIOs can use this research and the real-world industry examples to make informed agentic AI investment decisions, identify high-value agentic AI use cases, and balance feasibility, risk and organizational readiness. Overview Gartner Insights Abstract ...

Analyst(s):   Marlena Brown   |   Robert Yanckello
Premium Research Nov 2026
... As CSPs transform with AI, demand for traditional services is declining, and new AI-driven opportunities are emerging. IT, technology services providers and Ssystem Iintegrators targeting CSPs must assess new opportunities based on priority, strategic value, risks, duration and potential margins. Insights ...

Analyst(s):   Amol Nerlekar   |   Amresh Nandan
Premium Research Sep 2026
... The VSS agentic AI market is projected to grow 32.4-fold by 2030, with 2029 marking a critical inflection point as adoption scales across industries. Banking and manufacturing lead opportunities, while integration, governance, trust and data fragmentation remain key challenges. Insights at a Glance ...

Analyst(s):   George Brocklehurst   |   Pankaj Verma
Research Nov 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Henrietta Lacey-Gutsell, Senior Director, Analyst and Melissa Lane, Senior Director, Analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Henrietta Lacey-Gutsell   |   Melissa Lane
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