... Access Insights Already a Gartner client? Application rationalization initiatives frequently stall due to prolonged analytical processes, organizational resistance and isolated IT execution. Enterprise leaders can standardize enterprise processes by streamlining decision making, partnering directly wi ...
Analyst(s): Tristan Iles | Graham Wilkins | Tad Travis
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... Access Insights Already a Gartner client? Software engineering leaders must require platform teams to configure AI coding agents with organizational context, enforced standards and verification through a domain-specific harness before scaling SDLC automation or face decreased productivity from low-quality ...
... Access Insights Already a Gartner client? The evolution of sustainability from a voluntary to regulated discipline continues to stimulate innovations from accelerating efficiencies to operationalizing strategic activities. Supply chain strategy leaders can use this research to enhance their capabiliti ...
Analyst(s): Laura Rainier | Kevin Lawrence | Marta Muñoz
... and support leaders spent millions on generative and agentic AI in 2025, and many found that their AI projects were more costly than anticipated. As leaders increase investment in 2026, they must prepare for likely price increases or see AI spend increase at a rate they cannot absorb. Insights at a Glance ...
Analyst(s): Patrick Quinlan | Brett Overbey | Emily Potosky
... Access Insights Already a Gartner client? Heads of IT procurement should view ServiceNow ITAM as a platform strategy because its success depends less on deploying HAM and SAM modules and more on governing data, integrations, workflows, and stakeholders across the enterprise to achieve business outcome ...
Analyst(s): Jess Aggio | Yolanda Harris | Jen Lichucki
... Asset-intensive industries grapple with volatility and uncertainty, requiring higher asset efficiency and resilience. Conventional models of operations with fragmented IT/OT systems hinder optimization. CIOs can unlock autonomous operations by championing IT/OT optimization and multiagent systems. In ...
Analyst(s): Lloyd Jones | Simon Cushing | Ricardo Chang
... Agentic AI is fundamentally reshaping enterprise architecture, infrastructure and operations. IT operations specialists must cultivate competencies across agentic AI architectures, agentic AI platforms and AgentOps to strengthen operational governance, orchestration and cost optimization. Key Findings ...
Analyst(s): Jaishiv Prakash | Joe Antelmi | Maryam Hassanlou
... Uncertainty about securing an organization’s use of AI and conflicting guidance for zero-trust programs hamper maturity. This research helps cybersecurity leaders standardize core principles to align stakeholders, guide architecture decisions and drive consistent, long-term security resilience. Insights ...
Analyst(s): Charlie Winckless | Wayne Hankins | Andrew Lerner