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Research Sep 2026
... Access Insights Already a Gartner client? Zero trust is a business-led transformation, not a technology-led exercise. Cybersecurity leaders must establish a clear vision and prioritized roadmap, concentrating resources on protecting critical assets while incrementally strengthening security capabiliti ...

Analyst(s):   John Watts   |   Wayne Hankins   |   Dale Koeppen
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Premium Research Sep 2026
... Unregulated SaaS and AI pilots strip IT procurement of leverage, creating vendor lock-in before key terms are agreed. IT procurement leaders must govern the process prior to vendor engagement through a purpose-built center of excellence to align all key stakeholders. Insights at a Glance Strategic Planning ...

Analyst(s):   Matthew Higgins   |   Quintin Casper   |   Rebecca Martin
Premium Research Sep 2026
... Viewed as the future operating model for AI-first business autonomy, SimOps enables IT and business teams to continuously improve operational decisions with AI guidance. Heads of I&O can use these presentation slides to prepare for autonomous IT operations and changing business needs. Overview Gartner ...

Analyst(s):   Bin Li   |   Leo Li   |   Roger Williams
Premium Research Sep 2026
... Disruption won’t wait for your strategy to catch up. As AI accelerates the pace of change, CIOs must build an enterprise that can adapt and execute faster, or risk watching strategic priorities stall. These four actions can help turn agility into a competitive advantage. Insights at a Glance Issue Impact ...

Analyst(s):   Joseph Provenza   |   Roger Caleya   |   Donna Scott
Research Sep 2026
... Access Insights Already a Gartner client? AI can make sellers more efficient, but efficiency alone does not win deals. In critical buyer moments, seller skills often become brittle under pressure, reducing the return on skill investments. Using AI, CSOs can develop the seller mindsets that activate those ...

Analyst(s):   Guy Wood   |   Kelly Fischbein   |   Melissa Hilbert
Research Sep 2026
... Access Insights Already a Gartner client? To gain early quantum benefits, CIOs should separate quantum and AI budgets, transition to modular architectures, and upskill staff in quantum-specific skills. This strategy ensures readiness for the quantum advantage era, preventing capital misallocation and ...

Analyst(s):   Matthew Brisse   |   Reuben Harwood   |   Michael Shanler
Premium Research Aug 2026
... Chief procurement officers can use this Accelerator to deploy AI across the procurement function through the creation of a procurement AI strategy and governance model. Outcome Suggested Partners Step 1 Step 2 Step 3 Step 4 Step 5 Gartner Insights Abstract ...

Analyst(s):   Ryan Polk   |   Lynne Phelan   |   Alex Brady
Research Aug 2026
... Access Insights Already a Gartner client? The growth of agentic AI is extremely disruptive for IT providers and catastrophic for some. Many will, however, adapt and flourish over time. CPOs must prepare for imminent and potentially damaging IT provider instability and pursue longer-term adoption of agentic-driven ...

Analyst(s):   Sundar Viswanathan   |   Alan Stanley   |   Pete Adamo
Premium Research Sep 2026
... human-dominated work. CSCOs must adapt to an operating reality where AI is transforming talent pipelines, workflows, and workforce strategy. This Executive Report examines what shifts are already underway and how leaders can differentiate for an AI-dominated world. Key Findings Introduction Analysis Conclusion ...

Analyst(s):   Matthew Matsko   |   Tess Frenzel   |   Mel Mohamednur
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