... Heads of I&O must communicate operational health in outcomes that matter to their stakeholders. This guide defines 12 I&O outcome-driven metrics, with precise scope, calculations, implementation guidance, worked examples and FAQs for each. When to Use Directions for Use Contributors Gartner Recommended ...
Analyst(s): Ron Blair | Sanchi Bhat | Aparna Bhaumik
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? CSOs are often accountable for growth in markets they had limited involvement in selecting. This research shows how to incorporate ability-to-win assessments into expansion decisions to identify execution barriers before investments are committed. Insights at ...
Analyst(s): Brendan Condon | Igor Marchal | Kelly Fischbein
... AI coding agents make code inexpensive to produce, but that code only delivers value once it is used in a production environment delivering business outcomes. This research shows software engineering leaders how to review, test and secure AI-generated code as fast as agents produce it. Insights at a ...
Analyst(s): Manjunath Bhat | Shiva Varma | Adrian Leow
... Auto QA can evaluate every interaction, but assurance depends on what can be verified, not just what can be analyzed. This research helps service leaders distinguish between language verification, process verification, and outcome verification to evaluate providers and set realistic expectations for ...
Analyst(s): Brady Holbrook | Matt Allen | Jonathan Schmidt
... client? AI implementation can act as a technical debt stress test to expose existing weaknesses across infrastructure platforms, integrations and data. Heads of I&O should use four AI readiness checkpoints to proactively discover technical debt and evaluate remediation needs as they progress AI initiatives ...
... Access Insights Already a Gartner client? The sovereign cloud provider landscape in Europe is a competitive market with more than 50 providers across 44 countries. To overcome regional competition, address digital sovereignty and national security concerns, European cloud providers must evolve beyond ...
Analyst(s): Gregor Petri | Fernando Pereiro | Rene Buest
... accountability. CIOs can use these practices to strengthen joint decision making, manager-led adoption, and the trusted data foundation required for AI-enabled selling. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Ilona Hansen | Faith Adams | Leo Brenner
... Only three in 10 workers strongly agree their organization offers AI training for different skill levels. Building an AI-ready workforce without appropriately challenging learning produces no lasting AI habits. This research shows CIOs how to use intrinsic motivation to sustain skill development. Insights ...
Analyst(s): Shawn Murphy | Rob O'Donohue | Kevin Smith
... Automation of AI research and development is accelerating the pace of AI capability improvement, but recursive self-improvement in current systems still has significant limitations. CIOs should prepare for faster progress while critically evaluating RSI and other AGI-related claims. Insights at a Glance ...
Analyst(s): Joe Antelmi | Philip Walsh | Frank Buytendijk