... Access Insights Already a Gartner client? Agentic AI can create infrastructure, identities, access and dependencies faster than traditional governance can track them. Heads of I&O must apply life cycle controls, runtime monitoring, policy as code and supported agent platforms to limit operational risk ...
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... Custom AI accelerator providers must treat manufacturing strategy as part of product architecture, not as a downstream procurement decision. Foundry, advanced packaging, HBM and ecosystem choices should be co-designed and qualified before design commitments harden, or viable capacity and alternative ...
... Access Insights Already a Gartner client? Chief sales officers face revenue loss due to the invisible pipeline, where buyers form preferences before sales contact. To capture this revenue, CSOs must align with CMOs to identify missed pipeline and influence early buyer perception to capture demand befo ...
Analyst(s): Igor Marchal | Morgan Barnes | Greg Hessong
... Access Insights Already a Gartner client? Asset tokenization has moved from pilot to production, unlocking new sources of liquidity and capital. Five imperatives outlined here enable financial services CIOs to integrate on-chain and existing systems, manage the full life cycle of tokenized assets and ...
Analyst(s): Ray Valdes | David Furlonger | Christophe Uzureau
... diagrams, build versus buy decision frameworks, and metrics from a peer organization that built AI agents for FinOps automation to handle rightsizing, cost anomaly detection, and AI cost management. Without linking AI to ROI, heads of I&O risk high costs without business value. Insights at a Glance Impact ...
Analyst(s): Ashish Banerjee | Chuck Lawton | Paul Wang
... Access Insights Already a Gartner client? Many QA programs generate performance scores but little actionable intelligence. This maturity model outlines how service and support leaders can evolve QA into a quality intelligence function that identifies root causes, enables decisions, and drives customer ...
Analyst(s): Brady Holbrook | Jonathan Schmidt | Rupinder Chandhok
... Access Insights Already a Gartner client? Customer onboarding is essential for B2C organizations to drive revenue through retention, deliver on promised outcomes, and lay the foundation for long-term success. Service and support leaders should leverage these insights to establish strong relationships ...
Analyst(s): Francesco Vicchi | Rupinder Chandhok | John Quaglietta
... Access Insights Already a Gartner client? Gartner has been showcasing the Healthcare Supply Chain Top 25 for the last five years, using a rigorous methodology that blends peer and analyst insights with quantitative performance data. This research explains how we will identify and rank the industry’s b ...
Analyst(s): Salil Joshi | Bruce Gilmore | Corwin Hee