... Access Insights Already a Gartner client? SAP advises adoption of a clean-core S/4HANA, but many organizations operate a customized landscape with critical day-to-day competitive and governance needs. ERP leaders can use this research to better assess their situation to understand why a clean core bec ...
Analyst(s): David Penny | Johan Jartelius | Christian Hestermann
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... Risk and value are inextricably related. The problem is that AI cost and reliability risks are increasing faster than value. D&A leaders must make the consequences of trade-offs visible to stakeholders before they become costly to reverse. Insights at a Glance Issue Impact More Detail Gartner Recommended ...
... Mis/dis/malinformation is a growing reputation risk with real consequences. Heads of communications must establish a framework for monitoring, assessing, and responding to MDMI. Insights at a Glance The Communications’ Imperative for MDMI Management Establish a Framework for MDMI Management More Detail G ...
Analyst(s): Elizabeth Kilbride | Michelyne Chavez | Kelly McHale
... with a single-entry unified conversational interface. While a digital IFD is a popular starting point, this research provides guidance for when voice AI is the most effective way to serve the customer. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures ...
Analyst(s): Jennifer MacIntosh | John Quaglietta | Ian Elliott
... Access Insights Already a Gartner client? The winner of the AI agent identity crisis will be the independent control plane that governs agents across multiagent, multienvironment deployments — bridging human intent with dynamic runtime authorization across all target systems and execution surfaces. ...
Analyst(s): Ayelet Heyman | Ted Ernst | Grace Keyes
... The proliferation of AI agents has increased the complexity of CRM platforms. Application architects can use this research to plan, implement and combine agentic and automation capabilities for improved customer engagement, while maintaining governance and operational oversight. Architecture Brief Architecture ...
Analyst(s): Simon Whight | Aditya Sawant | Mike Levisay
... Differing timelines and priorities between internal teams, system integrators, and vendors can quickly cause project drift and budget overruns during a WMS implementation. This tool provides heads of logistics with the phasewise deliverables, key milestones, RACI matrix, and cloud services ownership ...
Analyst(s): Federica Stufano | Simon Tunstall | Ed Smith
... Access Insights Already a Gartner client? AI-native organizations are designing finance functions around agentic AI, flatter structures, and outcome-aligned teams. CFOs can use emerging trends — “tiny” finance teams, reinvented middle-management layers with heightened importance of individual contributors ...
Analyst(s): Brian Stickles | Shankar K | Hakan Gunaydin
... R&D leaders struggle to evaluate which emerging technologies are most applicable to their function. Gartner’s Emerging Technology Evaluation Framework assesses 25 emerging technologies based on their suitability for R&D and implementation complexity. Insights at a Glance Emerging Technology Suitabilit ...
Analyst(s): Carolyn Botz | Christian Titze | Tom Jepsen