... client? The future belongs to product leaders who use AI to proactively reshape their strategies for software marketplaces. This research provides actionable strategies to streamline solution discovery, build a trust infrastructure and unlock new market opportunities. Insights at a Glance Strategic Planning ...
Analyst(s): Tuong Nguyen | John Santoro | Annette Zimmermann
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... Government AI adoption is accelerating, but government organizations struggle to turn usage into sustained mission outcomes. Government CIOs and AI leaders can use this maturity research to gauge their organizational readiness for AI and prioritize investments to get lasting impact. Insights at a Glance ...
Analyst(s): Daniel Nieto | Eyad Tachwali | Whit Andrews
... Overly complex spend taxonomy wastes resources and stifles category strategy execution. This research outlines the groundwork for CPOs launching and scaling indirect category management. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Jaclyn Rose | Mel Mohamednur | Michelle O'Sullivan
... Access Insights Already a Gartner client? The incremental value trap threatens CIOs who pursue efficiency as the main goal of AI initiatives. Efficiency first implies no differentiation and zero impact on revenue growth. CIOs and other innovation leaders must revisit prior emerging technologies and explore ...
Analyst(s): Laurie Shotton | Tsuneo Fujiwara | Daniel Sun
... Access Insights Already a Gartner client? Agentic AI is turning identity, context delivery, integration and observability into shared infrastructure dependencies, making technical debt accumulate around high-value workflows. Heads of I&O must modernize shared capabilities before local workarounds harden ...
... Driven by the rise of AI and its impact on security markets, cybersecurity leaders must adapt to a threat landscape increasingly defined by AI-driven attacks. Transforming the SOC through AI is critical to moving from reactive defense to a proactive posture in this new era. Insights at a Glance Strategic ...
Analyst(s): Carlos De Sola Caraballo | Angel Berrios
... Access Insights Already a Gartner client? With pricing for IT hardware continuing to rise in 2026 and expected to remain high through 2027, heads of infrastructure and operations will need to prepare for mitigating the impact of the increased costs. These seven projects will help leaders prepare for d ...
Analyst(s): Daniel Bowers | Tracy Tsai | Erin Pierre
... Many ERM leaders believe executive risk committees suffer from an engagement problem and respond by providing more compelling risk information. Gartner’s research suggests that the greater challenge is a failure to consistently catalyze action. This research explains why ERM leaders must act as cura ...
Analyst(s): Jonathan Keeney | Elliott Long | Samantha Darnell
... human-dominated work. CSCOs must adapt to an operating reality where AI is transforming talent pipelines, workflows, and workforce strategy. This Executive Report examines what shifts are already underway and how leaders can differentiate for an AI-dominated world. Key Findings Introduction Analysis Conclusion ...
Analyst(s): Matthew Matsko | Tess Frenzel | Mel Mohamednur