... Access Insights Already a Gartner client? Rising hardware costs, memory supply constraints and rapid AI PC evolution are disrupting traditional device life cycle strategies. By designing multitiered policies that optimize asset life cycle value, heads of infrastructure and operations can manage technical ...
Analyst(s): Erin Pierre | Steve Kleynhans | Katja Ruud
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... Access Insights Already a Gartner client? As AI automates activities like content creation for L&D, the traditional learning consultant job will need to transform. CHROs can use this guide to redesign the learning consultant job for the AI era and to support learning consultants through the change. ...
... Access Insights Already a Gartner client? AI anxiety, change fatigue, and declining engagement are undermining workforce readiness for AI transformation. CIOs should replace one-size-fits-all engagement approaches with targeted actions aligned to four key intrinsic drivers — purpose, growth, curiosity ...
Analyst(s): Kevin Smith | Rob O'Donohue | Shawn Murphy
... Access Insights Already a Gartner client? Business partnering is not just a soft skill. It is the mechanism through which procurement converts expertise into enterprise influence. CPOs need to outline clear business partnering types to show skill expectations, deliver role-specific learning pathways, ...
Analyst(s): Andrea Greenwald | Thomas Pocock | Fareen Mehrzai
... Gartner client? As AI-driven interactions handle more customer service requests, leaders need objective ways to determine whether automation performs as effectively as human-assisted service without degrading the customer experience. This research shows how to extend QA scorecards to AI-driven interactions ...
Analyst(s): Ian Elliott | Jonathan Schmidt | Brett Overbey
... Access Insights Already a Gartner client? This research provides the critical steps for heads of logistics to use to successfully implement a warehouse management system. By leveraging the four critical life cycle phases of preparation, design, execution and evolution, heads of logistics can mitigate ...
Analyst(s): Federica Stufano | Simon Tunstall | Ed Smith
... Already a Gartner client? CIOs often identify integration issues too late to prevent disruption. Use a focused KPI scorecard, operational telemetry and AI-driven insights to identify emerging risks early, intervene sooner and maintain control of M&A integration outcomes. Insights at a Glance Impact Actions ...
Analyst(s): Mark Carroll | James Anderson | Kevin Bowling
... Access Insights Already a Gartner client? As AI and robotics systems assume routine execution, warehouse supervisors must transition into operations orchestrators. This guide provides CSCOs and logistics heads with a five-step framework to redesign the role, balancing human judgment with machine efficiency ...
Analyst(s): Jose Reyes | Chris Kina | Simon Tunstall
... architecture limits an organization’s ability to leverage its most valuable asset in AI and agentic workflows. This research guides application architects in building the customer data foundations and context to support modern AI architectures. Architecture Brief Architecture Use Cases Architecture Diagram ...
Analyst(s): Mike Levisay | Aditya Sawant | Simon Whight