... Access Insights Already a Gartner client? Uncertainty around generative AI value forces D&A leaders to carefully select and sequence master data management use cases. Use this toolkit to prioritize AI use cases across platform automation, context delivery, and agentic processes to maximize ROI and minimize ...
Analyst(s): Amy Bickel | Divya Radhakrishnan | Stephen Kennedy
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... several AI vendors have claimed their ability to quickly and easily offload mainframe workloads. Reality is different. This research guides heads of I&O in prioritizing AI and other modernization approaches for their IBM Z estate. Insights at a Glance Strategic Planning Assumptions How AI Is Shaping ...
Analyst(s): Tobi Bet | Alessandro Galimberti | Dennis Smith
... Providers with the right capabilities to help organizations innovate and scale intelligent products and services can capture part of the $89 billion IPSIS market opportunity. Insights at a Glance Gartner Insights Abstract ...
Analyst(s): Brendan Williams | Kay Arnott | Robert Brown
... Already a Gartner client? CRM sales platforms orchestrate selling in leads, accounts, opportunities and forecasts for sellers and managers. Embedded AI automates capture, prioritization and next steps in workflow. Sales operations leaders should evaluate 13 vendors against eight critical capabilities ...
Analyst(s): Guy Wood | Adnan Zijadic | Wendy Butler-Mafuz
... acceptable use policy reflects the rules and expected behaviors users of an organization’s IT assets must adopt to help manage cybersecurity risks. As AI proliferates, CISOs can use this template to update the AUP to ensure its secure, safe, and ethical use across the organization. When to Use Directions ...
Analyst(s): Wayne Hankins | Fadeen Davis | Niyati Daftary
... Healthcare providers face AI opportunities but also workforce shortages, cybersecurity threats, reimbursement limits and rising patient demands. Operating models must adapt. CIOs can use this research to align technology with evolving clinical, operational and financial goals. Insights at a Glance Issue ...
Analyst(s): Miles Gibson | Monika Sinha | Amanda Dall'Occhio
... Access Insights Already a Gartner client? Organizations assess suppliers they know but often fail to assess the subcontractors they rely on. Hidden nth parties create unquantified risk. CPOs should establish a cross-functional task force to improve transparency, governance and resilience. Insights at a ...
Analyst(s): Luke Ellery | Cheryl Van Dyke | Dawn Singer
... Access Insights Already a Gartner client? Stakeholders often struggle to understand IT procurement’s value, limiting influence and engagement. This research addresses that challenge by outlining how to translate procurement achievements into clear narratives, metrics and visuals that resonate with exe ...
Analyst(s): Hannah Decker | Elisabeth Glass | Jan Cook
... client? Client conversations have revealed that heads of EA are focusing too much on trying to make AI agents trustworthy, while failing to plan for their inherent unpredictability. Never trust an AI agent. Instead, enforce deterministic controls that keep enterprise policies enforceable regardless of ...
Analyst(s): Andrei Razvan Sachelarescu | Philip Allega