... Access Insights Already a Gartner client? CPOs must ensure supplier-related reputational risks are addressed through rigorous supplier due diligence, risk-based contracting, supplier onboarding, escalation governance and remediation oversight. This guide outlines nine steps that CPOs should take to he ...
Analyst(s): Joe Trejo | Tim Moran | Cheryl Van Dyke
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... Access Insights Already a Gartner client? AI is reshaping insurer demand for software, services and infrastructure, shifting the focus away from pure workload migration. The insurance AI boom will redefine the winners, leaving cloud-era champions to reposition their offerings if they want to capture ...
Analyst(s): James Ingham | Pankaj Verma | Inna Agamirzian
... Access Insights Already a Gartner client? The budget for AI services is now decisively in the hands of business decision makers. Tech services leaders that don’t target buyers beyond the CIO will forfeit market share to competitors who better meet business buyers’ requirements for measurable results ...
Analyst(s): Kevin Lindsay | Robert Brown | Ben Fieselmann
... AI-native tiny teams concentrate greater responsibility, autonomy, and accountability within smaller teams. To support this shift, software engineering leaders must move from directing work to designing the environment in which teams can succeed. Insights at a Glance Issue Impact More Detail Contributors ...
Analyst(s): Akriti Kapoor | Aliyah Camacho | Deacon D.K Wan
... Multitrillion-dollar write-downs of AI infrastructure are likely, but not imminent. The provider consolidation, pricing volatility, and changing AI economics likely to follow should be the primary concern to product managers. Design products that remain viable under higher AI costs, fewer provider choices ...
Analyst(s): John Lovelock | Mark McDonald | Will Sommer
... The 2026 Gartner Eye on Innovation Awards highlights 38 notable AI use cases from banks worldwide. These examples show how AI, GenAI and emerging agentic capabilities are delivering measurable ROI while reshaping banking operations, notably in payments, cybersecurity and data management. How to Use This ...
... Increasing, But AI Value Is Not Compounding AI Risk Is Outpacing AI Value How to Shape Momentum to Compound AI Value and Risk Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): David Akers | Kristin Moyer | Daryl Plummer
... Access Insights Already a Gartner client? Fusion teams can accelerate delivery and improve alignment around business outcomes, but execution friction often undermines their effectiveness. CIOs can use the practices in this research to reduce decision delays, expertise bottlenecks and coordination fric ...
Analyst(s): Shivica Mathur | Zahid Kisa | Jennifer Jackson
... Access Insights Already a Gartner client? Digital employee experience deployments often fail to deliver sustained value because organizations measure implementation progress rather than impact on business outcomes. Leading organizations establish clear outcomes, baselines, and success measures before ...
Analyst(s): Stuart Downes | Robin Milton-Schonemann | Tim McCormack