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Research Oct 2026
... Access Insights Already a Gartner client? AI’s impact on software engineering teams has important implications for how to structure senior technical career paths and roles. Software engineering leaders must design fluid career paths and lateral mobility options for senior technical roles to attract and ...

Analyst(s):   Prasanna Lakshmi Narasimha   |   Brian Minning   |   Aliyah Camacho
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Research Aug 2026
... architectural strategy. CMOs’ and CIOs’ strategic choices will impact data ownership, AI readiness, and martech’s future. Insights at a Glance Strategic Planning Assumptions Market Outlook Current Market Landscape Market Definition Example Vendors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lizzy Foo Kune   |   Suzanne White   |   Rachel Dooley
Research Oct 2026
... Access Insights Already a Gartner client? On 25 August 2026, Broadcom removed all publicly available download links for the VMware Virtual Disk Development Kit. VDDK is used by many vendor products to migrate away from VMware. This research details the current migration paths available to infrastructu ...

Analyst(s):   Ramana Swaroop   |   Ross Fomerand   |   John Fullbright
Premium Research Sep 2026
... Utilities are advancing in their IT/OT stages of alignment and integration, yet untapped business value persists. As CIOs’ OT roles expand, shifting from defense-focused to value-driven strategies is essential. Use this research for OT management trends for utilities. Overview Gartner Recommended Read ...

Analyst(s):   Lloyd Jones   |   Jo-Ann Clynch   |   Kristian Steenstrup
Premium Research Oct 2026
... Faster coding does not have to mean more production failures. This case study from Intuit details how historically aware agents can be deployed to catch defects before they find their way into tests and production. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Contributors Gar ...

Analyst(s):   Philip Walsh   |   Keith Holloway   |   Howard Dodd
Research Oct 2026
... Access Insights Already a Gartner client? Marketing teams are under great pressure to prove the impact of their activities to key stakeholders. CMOs should use this guide to create quick but effective strategic plans that confidently connect marketing’s work to business performance. Insights at a Glanc ...

Analyst(s):   Ross Cosner   |   Alex De Fursac Gash
Premium Research Oct 2026
... replace effort, and autonomic integrity becomes a core governance discipline in outsourcing. Insights at a Glance Strategic Planning Assumption Agentic AI Will Break Traditional Outsourcing What Does That Mean to IT Procurement? Implications Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Katarzyna Fonteyn   |   Danny Kreidy   |   Sundar Viswanathan
Research Aug 2026
... Access Insights Already a Gartner client? AI is changing how work is done, but managers are not adequately equipped to evaluate performance across humans, AI agents and AI-augmented work. CIOs must embed visibility, ownership and guardrails into workflows to enable consistent, evidence-based performance ...

Analyst(s):   Kabeh Vaziri   |   Josie Xing   |   Yasaswini Guntupalli   |   Aviral Vyas   |   Sneha Ayyar   |   Mark Whittle   |   Katie Sutherland   |   Kristin Sherwood
Research Aug 2026
... ServiceNow (Moveworks) ServiceNow (ServiceNow ITSM) Virtual Support Agent Operations Assistant IT Agent Advisory AI Search IT Content Generation Agentic ITSM AI for End-User Self-Service AI for IT Agents AI for Autonomous ITSM Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology ...

Analyst(s):   Chris Matchett   |   Luis Fernandez   |   Siddharth Shetty
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