... Access Insights Already a Gartner client? Securely scale citizen development in Microsoft Power Platform and Copilot by automating the application life cycle. Use these eight steps to deploy invisible IT guardrails, native Git synchronization, and self-cleaning sandboxes to maximize business agility w ...
Analyst(s): Mike Warren | Sohail Majumdar | Kyle Davis
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? Formal ratings remain an effective way to prioritize audit findings, but IIA standards do not require them. This research helps CAEs assess when a nonrated approach is appropriate and how to preserve clear prioritization, governance, and accountability. Insight ...
Analyst(s): Bradford Grossman | Gisele Antunes | Tim Berichon
... Customers increasingly use AI agents to discover, compare, negotiate, purchase and troubleshoot communications services. CSP CIOs must redesign engagement, commerce and service capabilities to remain differentiated, transactable, and ultimately competitive in multimodal AI-powered customer journeys. ...
Analyst(s): Maria Marino | Susan Welsh | Christopher Sladdin
... Already a Gartner client? AI usage control tools discover AI usage, assess risk and enable security policy enforcement for employee use of third-party AI applications. Cybersecurity leaders should use this research to guide investment decisions that enable enterprisewide workspace AI adoption and risk mitigation ...
Analyst(s): Ashish Suraj Bhan | John Watts | Peter Firstbrook
... Access Insights Already a Gartner client? Escalating AI costs requires an enterprise mandate. Embedded AI, AI-native applications, generative and agentic AI, infrastructure and platforms demand use-case-specific management. The answer isn’t a new function; optimizing costs across this paradigm requires ...
Analyst(s): Ang Troy | Marco Meinardi | Stephen White
... higher education sector is accelerating AI adoption amid constrained budgets, rising cyber risk and distributed technology environments. Higher education CIOs must strengthen governance, accountability, workforce planning and operating models to shift from AI experimentation to measurable value. Insights ...
Analyst(s): Robert Yanckello | Saher Mahmood | Steve Mate
... Insights Already a Gartner client? AI is disrupting the digital adoption platform market, causing buyers to question whether to build or buy. Application leaders should use this research to critically evaluate DAPs and prioritize cross-application orchestration including AI to improve efficiency, adoption ...
Analyst(s): Maria Marino | Melissa Hilbert | Stephen Emmott
... Commercial complexity, fragmented AI workflows, and AI-enabled buyers are reshaping B2B sales. Sales enablement leaders must convert AI efficiency into seller productivity, build human differentiation in AI-assisted buying, and drive orchestrated, consistent GTM execution. Overview Recommended Actions ...
Analyst(s): Shayne Jackson | Melissa Hilbert | Michael Katz