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Premium Research Sep 2026
... Gartner First Takes Fresh insights on emerging trends Enterprise application leaders can leverage Salesforce’s newly unveiled Agentforce Operations to expand process automation. Two key features, Marshall and Systems Integration Agent, lead the announcement, but Salesforce’s maturity and reach across ...

Analyst(s):   Adam Briggs   |   Saikat Ray
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Premium Research Sep 2026
... AI is changing jobs faster than traditional, step-by-step career paths can keep up. Instead, CHROs must give directional career paths based on opportunity indicators to guide employees toward likely futures, even as exact roles shift. Insights at a Glance Strategic Planning Assumption Issue Impact More ...

Analyst(s):   Meaghan Kelly   |   Kaelyn Lowmaster   |   Annika Jessen   |   Gaurav Rajandekar
Premium Research Sep 2026
... Software engineering roles and team structures must evolve to accelerate the transition to AI-native software engineering. In addition to people leadership responsibilities, software engineering leaders must focus on coordinating teams and ensuring strategic intent translates into priorities. Insights ...

Analyst(s):   Akriti Kapoor   |   Keith Holloway   |   Aliyah Camacho   |   Fatima Ahmed
Premium Research Sep 2026
... U.S. tech sovereignty demand centers on federal, defense and sensitive sectors, with access controlled by U.S. hyperscalers and strict compliance. Despite a high sovereignty index, providers must navigate complex risks to turn this opportunity into real business. Insights at a Glance Issue Impact Implic ...

Analyst(s):   Daniel Snyder   |   Craig Lowery   |   Inna Agamirzian   |   Christine Adams
Research Sep 2026
... Access Insights Already a Gartner client? CIOs operating in constrained environments and with constrained budgets should consider adopting the IT 2030 Lean IT archetype to “do the same with less.” CIOs can use these insights to design an IT organization that delivers on that promise. Insights at a Glan ...

Analyst(s):   Monika Sinha   |   Tomas Nielsen   |   Lily Mok   |   Peter Skyttegaard
Research Sep 2026
... Access Insights Already a Gartner client? Open-weight models present software engineering leaders with an alternative to commercial models that reduces costs and increases control without sacrificing output quality — but “free to install” does not mean free to use. This insight enables leaders to asse ...

Analyst(s):   Nitish Tyagi   |   J.P. Thompson   |   Manjunath Bhat   |   Akis Sklavounakis
Research Sep 2026
... Access Insights Already a Gartner client? Provider selection now influences not only transformation outcomes but also the capabilities, knowledge and dependencies that remain afterward. Heads of IT procurement should evaluate DTBCS providers across outcome accountability, transformation fit and capabi ...

Analyst(s):   Mark Whitehouse   |   Luis Pinto   |   Sundar Viswanathan   |   Tom Sieber
Premium Research Sep 2026
... Gartner First Takes Fresh insights on emerging trends Software engineering leaders: Pay attention to what AI labs do, not what they say. Lab leaders called for an AI slowdown, but three labs released coding models within two days. Test new models in existing harnesses to see whether they complete tasks ...

Analyst(s):   Brian Minning   |   C.A. Swan
Premium Research Sep 2026
... trends Aviation CIOs must modernize ground infrastructure and build operator trust before deploying predictive tools like the FAA’s SMART system. Layering AI over legacy hardware without controller consensus risks creating more operational friction than it solves, predicting delays without fixing capacity. ...

Analyst(s):   Shivani Palepu   |   Pedro Pacheco
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