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Premium Research Aug 2026
... Heads of logistics struggle to pinpoint which emerging technologies deliver real business outcomes amid constant hype. Use this Emerging Technology Evaluation Framework (ETEFx) to evaluate 25 technologies based on business value and ease of adoption. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Christian Titze   |   Abdil Tunca   |   Brock Johns   |   Oscar Sanchez Duran
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Premium Research Aug 2026
... Scaling AI and analytics in asset-intensive industries requires a strong data foundation. Fragmented data and point solutions hinder consistency and scale. This research helps infrastructure architects design industrial data architectures, map technologies, and enable data-driven business outcomes. ...

Analyst(s):   Scot Kim   |   Emil Berthelsen   |   Sudip Pattanayak   |   Avinash Dev Nagumanthri
Premium Research Sep 2026
... AI context platforms make similar claims despite originating in submarkets with distinct strengths and trade-offs. D&A leaders responsible for AI should use vendor origin and five differentiating dimensions to build vendor shortlists, expose functionality gaps and avoid stranded semantic investments. ...

Analyst(s):   Andrés García-Rodeja   |   Radu Miclaus   |   Kjell Carlsson   |   Afraz Jaffri
Premium Research Sep 2026
... AI is significantly changing digital workplaces, but its benefits vary by use case. This analysis identifies and evaluates 19 digital workplace use cases for AI and agentic AI. IT leaders responsible for the digital workplace can use this assessment to identify the most feasible and valuable use cases ...

Analyst(s):   Steve Kleynhans   |   Sunil Kumar   |   Todd Larivee   |   Erin Pierre
Premium Research Aug 2026
... predictable, seat-based licenses to variable consumption models. Chief sales officers must gain visibility into digital labor, understand the economics of AI-enabled work, and establish governance with finance and IT before variable costs create budget surprises or disrupt critical sales workflows. Insights ...

Analyst(s):   Dan Gottlieb   |   Alyssa Cruz   |   Wendy Butler-Mafuz   |   Guy Wood
Research Aug 2026
... Access Insights Already a Gartner client? Customer service leaders frequently make decisions without knowing how customers will respond. Synthetic customers reduce this uncertainty by simulating customer reactions before changes are implemented, making them a valuable decision-support tool that reduce ...

Analyst(s):   Maria Marino   |   Brett Overbey   |   Michael Chiu   |   Chad Storlie
Premium Research Sep 2026
... This research identifies eight forces that will reshape internal audit by 2030. CAEs must consider these forces to make complex decisions in preparation for the function’s future success. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Tegan Gebert   |   Daniel Ryntjes   |   Stephen Osborne   |   Brian Andersen
Premium Research Sep 2026
... This document presents, in PowerPoint slide form, the most up-to-date Gartner insights, frameworks and data points on the top issues facing general counsel to facilitate easy sharing and use in team or other executive presentations. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Roxanne Rogers   |   Chris Audet   |   Chelsea Sweeney   |   Daniel Hebda
Premium Research Sep 2026
... Macroeconomic risks increasingly disrupt R&D performance. Use this report to understand the emerging pressures you or your stakeholders experience that may shape or challenge R&D’s performance. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Tom Jepsen   |   Trevour Kelleher   |   Atul Dighe   |   Alex Curry
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