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Research Oct 2026
... Access Insights Already a Gartner client? Customer success management platforms use a data- and AI-driven approach to guide customers toward value realization and monitor account health. Use this research to compare provider capabilities for deployments ranging from small to large, as well as integrated ...

Analyst(s):   Daniel Hawkyard   |   Michael Maziarka   |   Maria Marino   |   Andy West
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Research Oct 2026
... and scale their customer success practice. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Certinia ChurnZero Custify Gainsight HubSpot Planhat Velaris Vitally Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended Reading Evaluation ...

Analyst(s):   Daniel Hawkyard   |   Maria Marino   |   Michael Maziarka   |   Andy West
Research Sep 2026
... Data loss prevention is a mature market, but modern solutions are integrated into a broader cybersecurity control stack and go beyond traditional detection methods. Cybersecurity leaders should focus on DLP providers that enable user-centric, adaptive, risk-based and AI-enhanced data security techniques ...

Analyst(s):   Rahul Balakrishnan   |   Paulo Aresta   |   Andrew Bales   |   Jaimie Anderson
Research Nov 2026
... conditions that enable AI-generated forecasts to remain trustworthy, resilient and actionable as business conditions change. Insights at a Glance Strategic Planning Assumption Why Forecast Accuracy Alone Does Not Create Decision Confidence Actions Cautions Building Trusted AI Forecasting Success Measures ...

Analyst(s):   Philip Hechter   |   Regina Crowder   |   Kadmi Von Springer   |   Matthew Mowrey
Research Aug 2026
... scale of AI is driving cybersecurity leaders to rethink identity governance strategies. This research is crucial for buyers, as it highlights emerging risks and opportunities, enabling informed decisions in the evolving IGA market. Overview Market Definition Market Description Market Direction Market Analysis ...

Analyst(s):   Steve Wessels   |   Paul Mezzera   |   Rebecca Archambault   |   Brian Guthrie
Premium Research Nov 2026
... missions continue, citizen data is protected, and trust in government increases amid greater congressional oversight and potential disruption to budgets, AI, cybersecurity, contracting and workforce modernization. Analysis Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   Ana Guerra   |   Michael Berkholtz
Premium Research Nov 2026
... Gartner First Takes Fresh insights on emerging trends CIOs must respond to shifting policies and tightening fiscal constraints without disruptions to service delivery. The 2026 U.S. state elections will usher in 20 new governors to office, and the impact on technology policy is likely to be significan ...

Analyst(s):   Ana Guerra   |   Michael Berkholtz
Research Nov 2026
... a Gartner client? AI will lead to the creation of 10.5 million jobs by 2030, outpacing job losses by 1.6 million. The biggest AI job impact remains job change for one in five workers. AI leaders can use this forecast analysis across broad industry types to anticipate and support AI-driven workforce transformation ...

Analyst(s):   Lydia Wu   |   John Lovelock   |   Nate Suda   |   Helen Poitevin
Premium Research Nov 2026
... expand digital workplace strategies to govern endpoint AI agent execution following Omnissa’s latest platform updates. These updates reduce AI visibility gaps at the endpoint and are likely to see widespread adoption across relevant tool markets. Overview Strategic Planning Assumption Analysis Gartner ...

Analyst(s):   Robin Milton-Schonemann   |   Stuart Downes
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