... Tracking key Microsoft licensing and pricing is a tedious task but a critical one. Organizations that do not actively track changes face cost and compliance risk, which can create issues in both the short and long term. Heads of IT procurement can leverage this tool to identify significant updates, ...
Analyst(s): Samantha Ruiz | Edward Szarkowicz | Sara Gravesande | Michael Silver | Zach Nagle
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... Access Insights Already a Gartner client? Palo Alto Networks is currently the front-runner in the AI security platform race due to its aggressive acquisition strategy, which is supported by its existing security installed base, robust distribution channels and strategic partnerships. Competitors can ...
Analyst(s): Evan Zeng | Marissa Schmidt | Neil MacDonald | Dennis Xu | Mark Wah
... client? Container management is evolving beyond orchestration toward comprehensive risk management and AI enablement. Emerging innovations are advancing workload isolation, secure software delivery, AI-assisted operations and agent governance to support the next generation of cloud-native platforms. Insights ...
Analyst(s): Tony Iams | Lucas Albuquerque | Richard Watson | Dennis Smith | Bhuvie Chhabra
... Access Insights Already a Gartner client? Personal agents act on behalf of each employee’s individual context, which offers greater flexibility and personalization. Their increasing capabilities require IT leaders to select products carefully, define clear accountability and establish enterprise-grade ...
Analyst(s): Helen Poitevin | Lacy Lei | Ben Yan | Leinar Ramos | Tong Zhang
... HR leaders can use this diagnostic tool to benchmark and conduct a periodic evaluation of the performance of the HR technology function across key activities by assessing maturity levels, identifying priority areas and receiving actionable recommendations to improve its performance. Overview Direction ...
Analyst(s): Josie Xing | Preksha Agarwal | Ranadip Chandra | Eser Rizaoglu | Bestin Samuel
... center suites use AI to augment customer interactions and service process orchestration. This Magic Quadrant helps customer service and support technology leaders compare vendors’ vision and execution and select the solution that best matches their customer service strategy. Market Definition/Description ...
Analyst(s): Devra Struzenberg | Pri Rathnayake | Drew Kraus | Jim Robinson | Francesco Vicchi
... Gartner First Takes Fresh insights on emerging trends I&O leaders must review their existing agreements and AI workload placement agility plans to ensure enterprise needs can be met, in response to all major hyperscale cloud providers signaling that demand is currently outstripping supply. Overview ...
... As organizations widely adopt AI, they need robust governance both to attain the goals of AI ambitions and to mitigate risk. Leaders responsible for AI governance can use this toolkit to tailor an AI governance program that meets the organization’s needs. When to Use Directions for Use Gartner Recommended ...
... Access Insights Already a Gartner client? Technology service providers need to reconfigure their business models as AI disrupts the relationship between professionals and intellectual capital. AI touches every aspect of professional services’ customer, business, and operating models. Leading change in this ...
Analyst(s): Matthew Brown | Arindam Das | Ben Fieselmann | Brendan Williams | Mark McDonald