... insights on emerging trends CMOs must prepare as Amazon’s block of Meta’s Muse AI signals a broader battle to govern AI agents and command customer experience. To protect first-party customer data and ad spending, CMOs must treat AI agents as a distinct customer class governed by transparent, opt-in frameworks ...
Analyst(s): Lizzy Foo Kune | Jason Daigler | Mark O'Neill | Manoj Bhatia
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... Already a Gartner client? AI-driven capacity needs are accelerating optical transport and mobile core investment, especially as networks modernize. Data center systems and IaaS offer the biggest opportunity, supported by demand for accelerated compute, high-performance networking and AI workloads. Opportunity ...
Analyst(s): Peter Liu | Pankaj Verma | Susan Welsh | Amol Nerlekar | Peter Kjeldsen | Kosei Takiishi
... European enterprise communications services market grew by 2.8% in 2025. Expansion into security, cloud connectivity and digital sovereignty has replaced legacy connectivity as the primary growth driver for European providers. Deutsche Telekom led the market, while Orange and BT Group saw revenue decline ...
Analyst(s): Lisa Unden-Farboud | Sylvain Fabre | Grigory Betskov | Ajit Patankar | Gaspar Valdivia | Pablo Arriandiaga
... enterprise CSP market is exhibiting divergent growth. Winners are investing in fiber and 5G, and bundling advanced security solutions. As demand for network agility, elasticity, and service ubiquity increases, providers must leverage AI and converged networks. Insights at a Glance Market Share Momentum ...
Analyst(s): Grigory Betskov | Gaspar Valdivia | Ajit Patankar | Pablo Arriandiaga | Sylvain Fabre | Lisa Unden-Farboud
... CIOs who identify the right opportunities, use cases and sourcing strategy boost their chances of getting their GenAI POCs into production with the right ROI. This adoption journey guides CIOs on how to prepare to leverage domain-specific models to maximize value and minimize risk. Gartner Recommende ...
... Fresh insights on emerging trends CIOs must warn their boards about frontier AI’s credible risks, including loss of control and potentially severe harm, without giving in to apocalyptic speculation. Set clear rules for how AI can be used, who is responsible and when people must step in. Analysis Evolving ...
... prices due to the announcement of the Maia 300 accelerator, but Microsoft’s move to deploy its custom AI inferencing silicon at scale will enable greater long-term capacity and cost-efficiency of its AI services. Overview Analysis Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Adrian O'Connell | Daniel Bowers | Gaurav Gupta | Jim Hare | Chirag Dekate
... This tool gives CIOs a disciplined way to measure AI literacy program performance, track skills and adoption, close capability gaps and steer the organization toward stronger AI readiness and business impact. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Joseph Denney | Sneha Ayyar | Josephine Lippincott | Kristin Sherwood | Alan D. Duncan | Liz Caffarelli
... intelligence is becoming a foundational data layer for HR. SuccessFactors and TechWolf customers should assess how skills intelligence supports their AI strategy and seek clarity on SAP’s plans for integrations and product development. Strategic Planning Assumption Analysis Gartner Recommended Reading ...
Analyst(s): Gaurav Rajandekar | Rania Stewart | Josie Xing | Rachel Chiaro | Jeff Freyermuth