... Access Research Already a Gartner client? The unified communications market will grow by 2.7% in 2025 and experience a modest five-year CAGR of 0.6%. Business uncertainty and changing communication behaviors will cause enterprises to scrutinize UC service extension. Overview Forecast Data Summary Forecas ...
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... Organizations with digitally enabled strategy practices are two times more likely to drive actions, yet only 23% of strategy leaders agree that technology has been incorporated into strategic planning practices. This research offers practical tips and frameworks to accelerate the shift from analog t ...
... Access Research Already a Gartner client? AI agents are redefining software value delivery, shifting the focus from access and users to actions and results. This disruption demands that CIOs fundamentally rethink traditional SaaS sourcing models and realign technology with business value. Overview Strat ...
Analyst(s): Dan Gottlieb | Melanie Alexander | Arun Chandrasekaran | John Santoro
... D&A functions must evolve their delivery models to keep pace with innovation. By enhancing executive engagement, creating flexible processes and empowering business teams, D&A leaders can create an adaptive delivery model, resulting in both increased innovation and financial gains. Overview Introducti ...
Analyst(s): Nate Novosel | Cameron Roche | Dalia Naguib
... Accelerated GenAI adoption amplifies the risks of deepfakes, phishing and other adversarial attacks. Cybersecurity leaders must balance the breadth and depth of threat management by strengthening foundational controls that offer the greatest impact while investing in targeted new safeguards. Data Sna ...
Analyst(s): Akif Khan | Zachary Smith | Jeremy D'Hoinne | Prashast Gupta
... Growth from existing customers requires coordinated go-to-market teams, which are hindered if they operate in silos. Revenue and retention leaders can use this research to learn how tech companies with high NRR, such as Zuora and Shopify, adopt a customer-centric approach to organize their GTM teams ...
Analyst(s): Maria Marino | Rahim Kaba | Reema Khalid Khan
... Access Research Already a Gartner client? To improve and expedite AWS contract negotiations, sourcing, procurement and vendor management, leaders should evaluate their contract terms and conditions. This tool provides advice on negotiating enterprise agreements and private pricing addendums to optimiz ...
... Already a Gartner client? Atlassian’s acquisition of DX reflects Gartner’s position that developer experience is a key driver of developer productivity. It also demonstrates the value of using quantitative and qualitative insights to measure AI’s impact on the SDLC. Insights at a Glance Issue Context Impact ...
Analyst(s): Akis Sklavounakis | Manjunath Bhat | Frank O'Connor | Peter Hyde
... AWS’ priorities are to continue innovating as a strategic cloud hyperscaler, accelerate adoption of its generative and agentic AI services, and embed AI across its stack. CIOs must assess where AWS capabilities create differentiated value and their investments align with enterprise roadmaps. At a Gla ...
Analyst(s): Jim Hare | Lydia Leong | Dolores Ianni | Ed Anderson