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Research Jan 2020
... new form of digital business model is quietly emerging across many consumer-facing industries. CIOs must get ready for a new era of hyperconvenience — or what we call the “lazy economy” — with its profound implications for customer experience. Impacts Analysis Characteristics of Lazy Economy Business Models ...

Analyst(s):   Mary Mesaglio   |   Nicholas Evans
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Research August 28 2023
... Research Roundup: Top Digital Trends Shaping the Oil and Gas Industry in 2023 Experts: Rich McAvey, Simon Cushing Oil and gas companies continue to contend with several disruptive forces, such as rising climate concerns, accelerating energy transition and competitive pressure from more digitally savvy ...
... Artificial Intelligence Could Turn Some Skilled Practices Into Utilities By 2022, Smart Machines and Robots May Replace Highly Trained Professionals in Tasks Within Medicine, Law and IT CIOs have a major role to play in preparing businesses for the impact that artificial intelligence (AI) will have on business ...
Announcement July 14 2022
... outlook for global IT spending is available in the Gartner webinar “IT Spend Forecast, 2Q22 Update: Address the Critical IT Skill Shortage." Learn about the top priorities for CIOs in 2022 in the complimentary Gartner ebook 2022 Leadership Vision for Chief Information Officers. Gartner’s IT spending ...
Premium Research Nov 2019
... WEM is a critical consideration to ensure an engaged and empowered workforce in the customer service industry. Application leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Lesson 1: Identify Your Business Needs to Shortlist ...

Analyst(s):   Peer Contributors
... you scale, personally and as an organization, including: Perspectives for the CEO and Board Scaling Digital Business Leadership, Talent and Culture Measuring and Communicating Value Trends, Predictions, Futures Industry Insights for CIOs Complete the form to get your free copy. ...
Research Sep 2019
... digital citizen equity index allows CIOs across industries to align digitalization strategies with the digital culture and perception of the organization. This research identifies the implications of the business and consumer index on large-scale decision making for transformation strategies. Analysis Introduction ...

Analyst(s):   Aanchal Mair   |   Kay Sharpington   |   Bettina Tratz-Ryan   |   Frank Buytendijk
... NYSE: IT), the leading provider of research and analysis on the global information technology industry, has acquired Marketvisio, a research firm headquartered in Finland that has acted as Gartner’s exclusive representative in the region since 1989. As part of the company’s business strategy for the region ...
Research Jul 2017
... expanding a digital business can use digital marketplaces to derive value from their platform investments. Recommendations for CIOs Analysis What a Digital Marketplace Is Industry Examples of Digital Marketplaces How CIOs Can Create a Response to Digital Marketplaces Gartner Recommended Reading Gartner ...

Analyst(s):   Kristin Moyer   |   Rick Howard   |   Kelsie Marian   |   Stessa Cohen
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