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Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends GenAI is uniquely deceptive in its ability to look like it’s saving time. However, AI creates work surges for IT employees. This research helps CIOs understand what different types of work surges employees experience and how to navigate each. Contributors ...

Analyst(s):   Kabeh Vaziri   |   Mary Mesaglio   |   Jamie Heyes   |   Alicia Mullery
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Premium Research Jan 2024
... Retail CIOs can accelerate digital business transformation by leveraging this initiative to gain key market and technology insights for delivering profitable unified retail commerce experiences. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Kelsie Marian
Premium Research Jan 2025
... Retail CIOs can leverage this initiative to gain key market and technology insights that are vital for delivering profitable, data-driven unified retail commerce in step with evolving customer behavior. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Kelsie Marian
Research January 28 2026
... CEOs and other IT decision-makers across banking, finance and insurance can download this infographic to get a quick snapshot: Discover the gaps between importance and maturity levels by D&A activity across banking, finance and insurance industries. Prioritize and sequence D&A activities for improvement. ...
Premium Research Apr 2026
... Gartner First Takes Fresh insights on emerging trends AI‑enabled SOX testing automates evidence retrieval, analyzes transactions for anomalies, and accelerates control execution. CFOs should reference this implementation guide as they assess, pilot and operationalize this AI use case. Gartner Recommended ...

Analyst(s):   Twisha Sharma   |   Noah Gardner   |   Ash Mehta   |   Alex Levine   |   David Condon
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? The complexity of CSP CIOs’ dual role of enabling growth and reducing cost of operations has been exacerbated by transformation challenges and worldwide volatility. CIOs should prioritize optimizing enterprise outcomes as they invest in cloud, ...

Analyst(s):   Amresh Nandan
Premium Research Jan 2024
... In 2023, high interest rates drove banks’ profits up and led to increases in IT budgets. In 2024, CIOs from retail and commercial banks will pursue new revenue generation by leveraging GenAI and modernizing payment and core banking systems, while also improving how they prevent risk and fraud. Scope ...

Analyst(s):   Vittorio D'Orazio
Research Jan 2025
... Already a Gartner client? As CSP CIOs mature their cloud strategy, adopt platform strategy, scale AI and GenAI, and implement autonomous operations, it is important to remain outcome-focused, prioritize technology operating model transformation, and influence enterprise operating model change. Scope ...

Analyst(s):   Amresh Nandan
Premium Research Mar 2026
... relations use internally developed generative AI to help investor relations teams build earnings or investor presentations, develop scripts and prepare for investor meetings. CFOs should reference this implementation guide to support leaders and teams as they assess, pilot, and operationalize this AI use ...

Analyst(s):   Twisha Sharma   |   Alex Levine   |   Srishti Garg   |   Ash Mehta   |   Dymah Paige
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