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Article June 15 2026
... aligning IT and business capabilities to deliver value, scale AI and sustain agility and resilience. Recommended resources for Gartner clients*: CIO’s Reference Guide to Designing Technology Operating Models for an Age of AI. Reinvent the Technology Operating Model for a World Beyond IT IT 2030: Reinvent ...
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Premium Research Jan 2024
... Retail CIOs can accelerate digital business transformation by leveraging this initiative to gain key market and technology insights for delivering profitable unified retail commerce experiences. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Kelsie Marian
Premium Research Jan 2025
... Retail CIOs can leverage this initiative to gain key market and technology insights that are vital for delivering profitable, data-driven unified retail commerce in step with evolving customer behavior. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Kelsie Marian
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? The complexity of CSP CIOs’ dual role of enabling growth and reducing cost of operations has been exacerbated by transformation challenges and worldwide volatility. CIOs should prioritize optimizing enterprise outcomes as they invest in cloud, ...

Analyst(s):   Amresh Nandan
Premium Research Jan 2024
... In 2023, high interest rates drove banks’ profits up and led to increases in IT budgets. In 2024, CIOs from retail and commercial banks will pursue new revenue generation by leveraging GenAI and modernizing payment and core banking systems, while also improving how they prevent risk and fraud. Scope ...

Analyst(s):   Vittorio D'Orazio
Research Jan 2025
... Already a Gartner client? As CSP CIOs mature their cloud strategy, adopt platform strategy, scale AI and GenAI, and implement autonomous operations, it is important to remain outcome-focused, prioritize technology operating model transformation, and influence enterprise operating model change. Scope ...

Analyst(s):   Amresh Nandan
Research July 14 2026
... the higher education landscape Evaluate the strategic impact and implications of these trends for your institution’s technology strategy and leadership approach Discover proven actions and common pitfalls for higher education CIOs to drive institutional resilience, foster innovation, and successfully ...
Premium Research July 17 2026
... common features for this market include: Agent-based controlled privilege elevation for commands executed on macOS, UNIX/Linux or Windows operating systems Secrets management for workloads, including applications, services, containers, scripts and VMs Privileged account life cycle management for humans and ...
Research Feb 2022
... Already a Gartner client? Digital demands have accelerated, prompting a marked increase in technology investments beyond corporate IT and also creating new disruption risks. In 2022, enterprise architecture leaders need to enable distributed delivery across the enterprise, while ensuring organizational resilience ...

Analyst(s):   Shalini Das
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