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Premium Research Feb 2025
... Digital commerce payment solution selection or replacement is a complex, high-risk task. Building an RFP can take months. This tool helps digital commerce leaders accelerate that effort by focusing on differentiating factors, while allowing them to tailor the RFP to their needs and evaluate vendors. ...

Analyst(s):   Debbie Buckland   |   Peter Ryan
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Research Mar 2025
... Access Research Already a Gartner client? Sourcing managed mobile services cost-effectively across geographies can increase productivity and end-user satisfaction, but is complex to achieve. Sourcing, procurement and vendor management leaders should combine technical, commercial and operational needs ...

Analyst(s):   Katja Ruud   |   Matt Baldino
Premium Research Mar 2025
... align their teams on the key steps in the contract management process. This knowledge will help the teams identify opportunities to improve both the cycle time and consistency of the contract management process. When to Use Gartner Research ...

Analyst(s):   Joe Stephens   |   Esha Segan
Premium Research Apr 2025
... AI agents will access products with or without the assistance or even the knowledge of the product provider, risking unexpected, inaccurate or costly results. Product managers should focus on creating self-describing, business-ready and secure APIs to support product access via AI agents. Overview Str ...

Analyst(s):   John Santoro   |   Nicholas Carter
Premium Research Feb 2025
... Modernizing legacy applications within government can improve agility and reduce technical debt. However, despite significant investments, most government CIOs fail to achieve substantive transformation. This research can help CIOs improve the success of modernization and transformation initiatives. ...

Analyst(s):   Albert Gauthier
Research Jan 2025
... Access Research Already a Gartner client? As generative AI takes its place among other forms of AI with far-reaching, organizationwide impacts, CMOs must balance C-level strategy with operational, near-term focus. Use Gartner’s GenAI in marketing maturity model to focus efforts on activities with the ...

Analyst(s):   Nicole Greene   |   Andrew Frank
Research Apr 2025
... Access Research Already a Gartner client? Tech buyers that struggle to navigate digital channels may abandon these touchpoints. Demand generation leaders can enhance buyer experiences on channels such as B2B websites by improving self-service and navigation of digital touchpoints through customized, p ...

Analyst(s):   Serena Mushigo   |   Jess Walker
Premium Research Apr 2025
... Repetitive, redundant and error-prone physician credentialing costs healthcare payers and providers significant amounts of time and money. Healthcare CIOs can use this market guide to improve their understanding of the credentialing market landscape and innovations, including AI. Overview Market Defin ...

Analyst(s):   Roger Benn   |   Connie Salgy
Premium Research Apr 2025
... In a volatile operating environment, chief supply chain officers can use this playbook to support six key areas of supply chain cost management. These include short-term cost reduction efforts, alignment on strategic trade-offs and evaluation of structural network changes. Gartner Research ...

Analyst(s):   Tess Frenzel
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