... Access Research Already a Gartner client? Just stopping by? Invoice-to-cash applications manage customer invoicing, collections, customer payments and cash applications in a single automated platform with predictive features. Corporate controllers can use this research to shortlist vendors by assessing ...
Analyst(s): Tamara Shipley | Valeria Di Maso | Miles Onafowora
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... Building a sustainable customer success function can be challenging without a proper foundation. Revenue and retention leaders tasked with building this function can use the four pillars in this research to ensure initial success and a foundation that can be scaled. Overview Introduction Analysis Gartne ...
Analyst(s): Maria Marino | Jennifer MacIntosh | John Quaglietta
... Access Research Already a Gartner client? Desktop as a service provides secure remote access to corporate applications and data, from any location, using any device. This research helps end-user services leaders assess DaaS solutions, based on four use cases and 15 critical capabilities. Overview What Y ...
Analyst(s): Craig Fisler | Stuart Downes | Sunil Kumar
... As new working norms, sustainability regulations and finance transformation drive increased interest in integrated workplace management systems, vendors develop solutions with expanded functionalities. FP&A leaders can assess today’s real estate portfolio management market with this research. Overvie ...
Analyst(s): Sohail Majumdar | Janel Everly | Tori Paulman
... Access Research Already a Gartner client? Implementing and maintaining CRM, digital workplace or ERP applications requires stakeholders to follow a prescribed governance decision-rights model. Enterprise application leaders can apply these recommendations to build successful agile application governan ...
Analyst(s): Tad Travis | Price Christian | Kevin Matheny
... Sales performance management (SPM) solutions automate incentive compensation processing while providing greater sales and financial performance insights. Sales operations leaders can use this research to identify SPM tools that can maximize operational and planning effectiveness. Overview Strategic Pl ...
Analyst(s): Steve Rietberg | Simon Escobar | Melissa Hilbert | Roland Johnson | Sandhya Mahadevan
... Access Research Already a Gartner client? The single-vendor SASE market is dynamic and maturing. New offerings are emerging, while established vendors are enhancing their existing offerings. I&O leaders should work with security and risk management to determine the product that best aligns with their ...
Analyst(s): John Watts | Neil MacDonald | Andrew Lerner | Jonathan Forest | Charlie Winckless
... Access Research Already a Gartner client? As organizations embrace platform-based ecosystems in an evolving business landscape, new business models require an evaluation of auditing service capabilities. Corporate controllers can use this research to assess today’s external audit services market. Overv ...
Analyst(s): Janel Everly | Miles Onafowora | Michelle Carlsen | Shannon Cole | Jeffrin Francis
... Thick Client Synthetics Mobile App Monitoring Network Path Analysis Internet Performance Monitoring Application Development Site Reliability Engineering IT Operations Line of Business Owner Application Owner Customer Experience Specialist Inclusion Criteria Gartner Recommended Reading Critical Capabilities ...
Analyst(s): Matt Crossley | Martin Caren | DB Cummings | Pankaj Prasad | Padraig Byrne