You searched for

Gartner client? Log in for personalized search results.

Show Filters

Filter Results Cancel
Clear All

27,988 Results found

Sort
Premium Research Feb 2024
... 60% of tech users say they have been provided software without an explanation of how it would help them do their jobs. Product leaders can use enterprise technology adoption profiles to increase user adoption of their solutions by determining the help their customers are likely to need. Data Snapshot ...

Analyst(s):   Hank Barnes
Get more from Gartner

Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.

Research Feb 2024
... requires an understanding of real-time health system characteristics and how they facilitate digital transformation. Product leaders should align their IT product roadmaps with the important concepts discussed in this research. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Barry Runyon
Premium Research Jan 2024
... Service interactions shape customer perceptions, affecting loyalty and growth. To optimize these experiences, customer service and support leaders must develop a CX program. Use VoC insights into customer behavior and expectations to design and manage effective journeys and interactions. Scope Analysi ...

Analyst(s):   Daniel O'Sullivan
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? Despite investments in digital self-service channels, few customers fully resolve their service and support issues in self-service. Organizations need a strategy to increase self-service adoption and success rates, and deliver seamless connect ...

Analyst(s):   Eric Keller
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? Heads of infrastructure and IT operations are under pressure to build a future-fit infrastructure organization, manage cloud environments and enable digital transformation. They must revamp how they deploy limited internal resources and external ...

Analyst(s):   Roger Williams
Premium Research Jan 2024
... The cloud management tooling market is complex. China’s I&O leaders should use this Market Guide to understand how vendors will create strategies and offerings to support hybrid and/or multicloud management, as well as the direction of this evolving market. Gartner Research ...

Analyst(s):   Stephen Du
Premium Research Feb 2024
... This infographic identifies 44 security-related technologies being adopted by global enterprises, and maps them according to adoption phase, deployment risk and enterprise value. Security and risk management leaders can use this infographic to compare their technology investments with their peers. Ov ...

Analyst(s):   Aanchal Mair
Premium Research Apr 2024
... The AI-augmented software-testing market continues to evolve rapidly, fueled by innovations in AI — particularly generative AI. Software engineering leaders must act quickly to take advantage of increasing tool capabilities in software-testing, while also mitigating security and legal risks. Gartner ...

Analyst(s):   Joachim Herschmann
Premium Research Apr 2024
... Tech CEOs of high-growth SaaS providers close more deals of relatively smaller contract values and offer a wider range of pricing models compared to other providers. Use this research to benchmark your SaaS organizations’ deal characteristics against those of high-growth providers. Overview Data Insig ...

Analyst(s):   Rahul Sahay
Items per page: 10801–10809 of items 1,201 of 3,110 pages