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Premium Research Mar 2025
... Communication service providers increasingly partner with systems integrators and managed service providers to leverage their expertise, but SIs and MSPs may offer products that overlap CSP portfolios. Product leaders must effectively manage simultaneous collaboration and competition — co-opetition. ...

Analyst(s):   Will Rice   |   Khurram Shahzad
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Premium Research Jan 2025
... Articulating value across each sales process stage enables a quicker consensus among the buying team and improves sales win rates. Product marketers can use this ignition guide to learn how to calculate and communicate product/service value in a way that is personalized to buyer personas. Overview Ste ...

Analyst(s):   Rithvik Kumar   |   David Yockelson
Premium Research Apr 2025
... Gartner’s 2024 IAM Leadership Survey found that only 20% of identity and access management leaders enhance business agility while minimizing loss and disruption. To secure and enable the business, IAM leaders must embed business strategies in decision making and standardize IAM capabilities. Overview ...

Analyst(s):   Zachary Smith   |   Phillip Shattan
Premium Research Jan 2024
... November 2023. Both vendors were included in the 2023 Magic Quadrant for Network Services, Global where Lumen was a Niche Player. Lumen’s EMEA customers should review the potential impact of the transaction. Key Background Considerations for Technology and Service Selection Gartner Recommended Reading Gartner ...

Analyst(s):   Bjarne Munch   |   Danellie Young
Premium Research Jul 2024
... From demonstrating ROI to securing buy-in, it can be a challenge to build a compelling business case and receive approval for funding for investment in RTTVP. Logistics leaders must build a strong business case demonstrating strategic and financial value, along with stakeholder alignment. Gartner Research ...

Analyst(s):   Carly West
Premium Research Jan 2024
... Logistics and fulfillment functions underpin the operational excellence of supply chains and contribute to the sustainable growth of enterprises. Logistics leaders must create functional strategies, accelerate cost optimization, invest in new capabilities and leverage collaborative opportunities. Sco ...

Analyst(s):   Brian Whitlock   |   Sergio Coelho   |   Matthew Beckett   |   Chris Kina   |   Vicky Forman   |   Kevin Otto   |   Carly West   |   Brian Day   |   Dwight Klappich
Research Jul 2024
... leverage GenAI growth to drive D&A service revenue by creating in-demand offerings and value propositions for GenAI, as well as new monetization models. Investment Implications What to Watch For Gartner Research ...

Analyst(s):   Sheetal Duggal
Premium Research Feb 2024
... evolving needs. An evaluation model creates a transparent, auditable process that will enable revenue and retention leaders to select the right VoC vendor for their organization. Overview Introduction Analysis Gartner Recommended Reading Note 1: Top-Level Criteria Definitions Gartner Research ...

Analyst(s):   Michael Maziarka   |   Maria Marino   |   Chad Storlie   |   Deborah Alvord
Premium Research Feb 2024
... As organizations leverage Microsoft 365 for document management, it is critical to understand how to do so effectively. This webinar provides guidance to application technical professionals on how to implement best practices critical for effective document management in Microsoft 365. Session Description ...

Analyst(s):   Taylor Satterfield
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