... The instinct to anthropomorphize forges intimate connections between GenAI, agentic AI and its users. CIOs must look at how these human-machine relationships are changing how their employees work, make decisions and connect with AI if they want to gain value from these solutions. Learn how in this r ...
Analyst(s): Mary Mesaglio
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... ERP strategies are again evolving through a combination of new AI-enabled capabilities, maturing composable ERP approaches and innovative orchestration technologies. ERP leaders should use this presentation to inspire their organization and adjust their ERP strategies toward that new reality. Gartner ...
Analyst(s): Dixie John | Greg Leiter | Denis Torii
... Employee productivity is not enough. If you want value from AI, you need to reengineer processes, change team structures, renegotiate contracts with providers or change insource/outsource labor mixes. But these pathways to value can vary greatly in effort. You’ll learn about a practical framework, c ...
... Lack of business resources contribute to ERP implementation failure. Application leaders should position this high-risk technology investment as a project to rebuild a strategic asset, driven by the top talent in the organization. Overview Strategic Planning Assumption Introduction Analysis Gartner Recom ...
Analyst(s): Denis Torii | Neha Ralhan | Tomas Kienast
... Many organizations pursue risky customer experience “wins,” instead of following the safer strategy of avoiding CX failures. Enterprise application leaders should make sure to avoid three common failures, including misunderstanding customers, copying others’ CX and trying to delight customers. Overvi ...
... As organizations increasingly adopt intelligent content coordination strategies to enhance digital CX, several critical pitfalls consistently emerge. Enterprise applications leaders should use this research to identify and address these challenges. Gartner Research ...
... Access Research Already a Gartner client? The persistent cybersecurity skills gap threatens midsize enterprises’ ability to achieve 2025 objectives and future goals. CIOs can overcome this critical gap by using this research to inform their cybersecurity talent strategy. Overview Strategic Planning Assu ...
... To capitalize on GenAI value while managing risks, midsize enterprise CIOs should use an adaptive governance approach that reflects changing technological, market and organizational needs. Gartner Research ...
... To reap the benefits of generative AI, midsize enterprise CIOs need to think beyond direct financial return. This infographic provides a snapshot overview of the three types of generative AI value and ways to measure them. Overview Gartner Recommended Reading Gartner Research ...