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Research Jun 2021
... private cloud providers as well as CSPs and new partners. We identify representative participants in this new ecosystem and why they should be considered for 5G public and PMN infrastructure in addition to traditional vendors. Gartner Insights Abstract ...

Analyst(s):   Peter Liu   |   Sylvain Fabre
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Research Jan 2026
... has complicated efforts to protect mission-critical data. Heads of I&O can use this research to refine requirements and gain visibility into solutions for more consistent, cost-effective cloud backup and data protection. Overview Strategic Planning Assumption Market Definition Market Description Market ...

Analyst(s):   Michael Hoeck   |   Sankalp Rastogi
Research Jul 2021
... model, technologies, business processes and data centricity are critical and require consistent planning and investments. This Hype Cycle captures the top operational capabilities for CSP CIOs to plan, invest and enable broader transformation. Analysis Definition Why This Is Important Business Impact Drivers ...

Analyst(s):   Amresh Nandan   |   Mentor Cana
Research Oct 2020
... service providers need a comprehensive understanding of the new business models, technologies, ecosystems and nontraditional competitors reshaping the industry. CIOs can use Gartner’s new taxonomy to make better-informed investment decisions and deliver new value. Overview Strategic Planning Assumptions ...

Analyst(s):   Mentor Cana   |   Neil Osmond
Research Aug 2021
... Organizations have prioritized the use of digital channels to reach customers and citizens. Technology innovation leaders (including CTOs, CIOs, heads of innovation and enterprise architects) must support this increased reach with innovative new products and services. Overview Recommended Actions How t ...

Analyst(s):   Brian Burke   |   Gilbert van der Heiden   |   Nolan Hart   |   Marty Resnick   |   David Cearley
Research Dec 2021
... need to update and improve our professional selves. This short, timely, curated list of personal development suggestions will refresh and boost the CIO for the year ahead. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Darren Topham   |   Michelle Bazargan   |   Mary Mesaglio   |   Gabriela Vogel   |   Daniel Sun   |   Mark Raskino
Research Oct 2021
... operate seamlessly across new network technology domains such as public and private cloud and edge, fixed and mobile access, core, and transport. This Hype Cycle captures most technologies that CSP CIOs should invest in to enable infrastructure modernization and transformation. Gartner Insights Abstract ...

Analyst(s):   Sylvain Fabre   |   Peter Liu
Premium Research Nov 2025
... auditors should use this checklist to evaluate the robustness of an organization’s compliance program and identify areas for improvement and remediation. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Audit Research Team
Premium Research Apr 2022
... When delivering digital transformation projects and services, IT service providers mainly link delivery results to technology-focused metrics. CSP CIOs can achieve stronger outcomes by ensuring that the relevant business outcome KPIs are included and monitored consistently while working with ITSPs. ...

Analyst(s):   Amresh Nandan   |   Jouni Forsman
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