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Research Oct 2024
... should clarify the risk information valued by the audit committee and develop criteria for informing, notifying and escalating risks. By linking risks to strategic objectives, CAEs can more effectively determine when it is both urgent and important to formally escalate risks to the board. Overview Introduction ...

Analyst(s):   Tim Berichon
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Premium Research Feb 2024
... Blakeley Hartfelder, Senior Director, Research at Gartner, discusses the reality, challenges and pitfalls of being a new executive, along with tips for establishing a successful transition plan and personal brand. She emphasizes the importance of defining and regularly updating success criteria, adopting ...

Analyst(s):   Blakeley Hartfelder
Premium Research Sep 2024
... online tool to assess digital government maturity, and to prioritize and communicate transformation initiatives accordingly. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Recommended Reading Gartner Recommended Reading Gartner Recommended Reading Gartner Recommended ...

Analyst(s):   Arthur Mickoleit
Research Sep 2024
... capture and convert prospects, revenue and retention leaders must track a wider variety of buying signals. The confluence of signals and the ability for marketing and sales to evaluate and act on them with precision have driven the creation of customer intelligence applications. Overview Introduction ...

Analyst(s):   David Yockelson
Premium Research Aug 2024
... A major challenge for chief product officers today is to address the evolving definition of a “product” and the resulting impacts on what constitutes the product portfolio. CPOs can use this research to learn what trends are redefining the term and resolve the arising tensions in the portfolio. Data ...

Analyst(s):   Charles Sutherland
Premium Research Jan 2025
... better commerce experiences by increasing conversions and order value. Digital commerce leaders can use this research to learn how to pilot AI agents for customer and employee use cases that have high impact on revenue, customer satisfaction and productivity. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Sandy Shen
Research Mar 2025
... Access Research Already a Gartner client? Service-as-software is an emerging paradigm for commercializing AI agents by selling business outcomes rather than licensing technology. Tech CEOs should note that SaS represents a disruption to the software and services markets by dramatically reducing buyer ...

Analyst(s):   Vuk Janosevic
Research Apr 2025
... partner and enabler of business goals. We discuss how they can link I&O objectives with business goals and describe the connections in a way that accounts for the goals and technical sophistication of their audience. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   George Spafford
Research Apr 2025
... Access Research Already a Gartner client? Despite the advent of AI assistants and agents, employees struggle to find information for their work. Enterprise applications leaders need to rethink enterprise search as supporting rather than competing with AI assistants and agents. Overview Strategic Planning ...

Analyst(s):   Stephen Emmott
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